Guest techno Report post Posted 08/25/2007 10:13 AM I have one E1 line and one dialogic card , - How many VG licenses necessary to work the system(30 calls at the same time)? Share this post Link to post
SupportTeam Report post Posted 08/25/2007 11:51 AM You will need one 30-line license. You can either use version 6 or version 7 of VoiceGuide. Both version 6 and version 7 allow you to use up to 30 channels during evaluation, so you will be able to use the evaluation of either version to fully test with 30 simultaneous calls active on the E1. Is this E1 line configured as ISDN or CAS? (We strongly recommend ISDN be used). Share this post Link to post
Guest techno Report post Posted 08/25/2007 12:30 PM You will need one 30-line license. How much of this in using version 6? , version 7? Share this post Link to post
SupportTeam Report post Posted 08/25/2007 12:34 PM Will the system be used for inbound only calls, or will outbound calls be made as well? The pricing is shown on the online order form: https://secure.voiceguide.com/order_vg.htm If outbound calls need to be made then the "Dialer" license will be required. Share this post Link to post
Guest techno Report post Posted 08/25/2007 12:44 PM Will the system be used for inbound only calls, or will outbound calls be made as well? The pricing is shown on the online order form: https://secure.voiceguide.com/order_vg.htm If outbound calls need to be made then the "Dialer" license will be required. ok Thanks, our system used for inbound calls only. Share this post Link to post
SupportTeam Report post Posted 08/25/2007 01:38 PM Here the relevant page from the VoiceGuide Help file which covers the ISDN protocol configuration: http://www.voiceguide.com/vghelp/source/ht...igisdnsetup.htm Please let us know if you have any further questions. Share this post Link to post
Guest techno Report post Posted 09/10/2007 09:45 AM Here the relevant page from the VoiceGuide Help file which covers the ISDN protocol configuration: http://www.voiceguide.com/vghelp/source/ht...igisdnsetup.htm Please let us know if you have any further questions. Can I use E1 with PRI configuration ? The tecom comp. transfer the lines by obtical fibers !?? Share this post Link to post
SupportTeam Report post Posted 09/10/2007 01:49 PM Can I use E1 with PRI configuration ? Yes. The "PRI" is just another term to indicate an "ISDN" line. The tecom comp. transfer the lines by obtical fibers !?? Single E1 and T1 lines are terminated with a twisted copper pair type connection - two twisted pairs leading to RJ45 plug. Dialogic T1/E1 cards have RJ45 sockets to accept the RJ45 plugs. Share this post Link to post
Guest techno Report post Posted 09/13/2007 07:29 AM How editing of setting for config.xml and configLine.xml ? Share this post Link to post
SupportTeam Report post Posted 09/13/2007 08:36 AM Sample Config.xml and ConfigLine.xml are installed in the same directory where the actual Config.xml and ConfigLine.xml files are located. The filenames of of the sample files describe the contents. eg: Sample Config for 30 ports using one E1 ISD.xml and Sample ConfigLine for ISDN lines.xml Share this post Link to post
Guest techno Report post Posted 09/13/2007 09:18 AM sorry, the telphone company not Known the ISDN Protocol!!? what do I do? Share this post Link to post
SupportTeam Report post Posted 09/13/2007 09:41 PM sorry, the telphone company not Known the ISDN Protocol!!? Do you have an E1 line? How is that E1 line configured? What configuration/setup information was provided when the E1 line was supplied? Share this post Link to post