V7 Not Saving Parameters

[Guest TheyCalled Paul]

Hi,

 

I have two systems one running V6 the other running v7. To debug a scrip I wrote in on the V6 machine and it was working, but on v7 no such luck.

 

It is very important that I pass a value called CALLID around the system

 

 

strResultVariables= "[CALLID]{"& SID & "}" & "[PHONE]{"& Phone & "}" & "{"& Email & "}"

 

'msgbox strResultVariables

vg.Admin_TraceLogAdd iLineId, 5, strResultVariables

'make sure the returned data does not contain any commas

strResultVariables = replace(strResultVariables, ",", "")

 

vg.Run_ResultReturn $RV_LINEID, strResultVariables

Set vg = Nothing

 

To debug in V7 I used TTS and had it play $RV[CALLID], and $RV[PHONE] - nothing came up. This was perfect in V6. What is the proper syntax for V7? The rest of the script until this point works very well.

 

Thank you.

Paul

[SupportTeam]

We just ran a test on Run_ResultReturn function and it returned RV's back to VoiceGuide fine.

 

I attach a small script which asks called for a number, modifies that number in a VBScript, returns it to VoiceGuide via a Run_ResultReturn RV parameter, and then VoiceGuide speaks back the modified number.

 

If the Run_ResultReturn RVs still do not work for you please post the script you are using and a trace capturing the entire call and we'll have a look at what is happening.

RvTest_trace.txt

Rvtest.vgs

[Guest TheyCalled Paul]

On my system, it prompts for digits. I enter 7 of them, followed by the # and the system hangs up. If I have it validate the numbers, I hear the voice of voiceguide and the digits but it wont go the next step. How do you know that it really created and saved the value. Could I have a bad version of VG7?

0913_ktTts.zip