Multiple Language

[era]

Hello

Thanks for last reply. I face a problem for Multiple Language. When I Play for English.vgs and its everything ok but when a play Bangla.vgs that create for my native language then sound automated convert Bangla to English. But My need is, When I play English.vgs then reply english sound and when I play Bangla.vgs then reply Bangla Language. Both Language I used sound format is '11025Hz, 8bit, Mono'. I attach these two .vgs file. Plz reply.

Tele_Banking_Ban.vgs

Tele_Banking_Eng.vgs

[SupportTeam]

Have you double checked that the Bangla script is referencing the correct files?

 

We would need to see the trace from VoiceGuide to see what is actually happening. Please post the traces and indicate which sound files you expected to play and which ones played and we can then better comment on what is happening.

 

Please .ZIP up the traces and post them as attachments (not quoted in the post).

[era]

Have you double checked that the Bangla script is referencing the correct files?

 

We would need to see the trace from VoiceGuide to see what is actually happening. Please post the traces and indicate which sound files you expected to play and which ones played and we can then better comment on what is happening.

 

Please .ZIP up the traces and post them as attachments (not quoted in the post).

 

Hello

Thx for reply. I send traces file. Plz send this quickly.

 

Trace.zip

[SupportTeam]

Looking through the traces we can see that all the sound files played are from the "\Bangala Voice\" subdirectory, until script gets to a "Say Numbers" module:

 

101329.94 4 state [say Balance] Say numbers: 60579 as Number

 

The recordings to play back the numbers are taken from the DIRSYSTEMVOICE directory ( http://www.voiceguide.com/vghelp/source/ht...ti-language.htm section: VoiceGuide's System Sound Files)

 

The trace from VoiceGuide shows that the script is setting the DIRSYSTEMVOICE RV in module [Get Bangla], but the directory to which it's being set doe not seem to exist:

 

101302.69 4 state [Get Bangla] Evaluate ["C:\Program Files\VoiceGuide4\System\Bangla_Voice"]

...

101302.75 4 Eval Expr result:[C:\Program Files\VoiceGuide4\System\Bangla_Voice] stored in $RV[DIRSYSTEMVOICE]

101302.75 4 path {C:\Program Files\VoiceGuide4\System\Bangla_Voice} not found

 

and that's why the numbers are taken from the VG scripts' \voice\ subdirectory:

 

101330.906 004 ocxfn PlayStart(hLine=4, strSoundFile=[G:\TeleBanking System\Bangla Voice\Acc Bal.wav,G:\TeleBanking System\voice\60.wav,G:\TeleBanking System\voice\thousand.wav,G:\TeleBanking System\voice\5.wav,G:\TeleBanking System\voice\hundred.wav,G:\TeleBanking System\voice\79.wav], lPlayId=23968(0x5da0), lParam1=0, lParam2=0, strParam1=, strParam2=, keys[NotUsed])

 

Please confirm if "C:\Program Files\VoiceGuide4\System\Bangla_Voice" exists on your system. Maybe the directory should be: "C:\Program Files\VoiceGuide\System\Bangla_Voice"? ie. no "4" after "VoiceGuide"?