Multiple Campaigns In The Dialer

[SupportTeam]

Ricardo wrote:

 

Is it possible to have many campaigns in the Phone Dialer.

 

We have a customer that need to dial a Data Base every days between 8 pm and 6 pm

 

Another campaing with the same message with another data base between 6 pm to 10 pm and the weekend.

[SupportTeam]

Yes, you can load multiple campaigns into the Dialer.

 

The script and all other information is specified per-call. Each telephone number that you load into the Dialer can have it's own individual script etc. specified.

 

You can also if you wish categorize the calls into campaigns by using the "Campaign" text field, or by specifying individual campaign tags in the CallOptions or ResultVariables fields.