Not Playing Multiple Sound Files

[Guest tafelzeil]

Hello again,

 

We are in the process of testing our script and we have another problem. According to the manual it is possible to play multiple sound files for prompts (say numbers module) by separating them with a comma (,).

 

In our script we use this to go into different paths. We have created a very simple script with a say numbers module. When we enter multiple sound files only the last one is played (we have tried it with 2 and 3 sound files).

 

We have attached a simple demo script and the resulting log-files.

 

tafelzeiltje8.zip

[Guest tafelzeil]

Hello,

 

Can you confirm that playing more than one file (multiple 'after-number' files specified) doesn't work or are we doing something wrong ?

 

For the time being we have merged the sound files that need to be played so we have a work around.

 

 

 

[SupportTeam]

Pretty sure this issue has been fixed... but looks like no-one posted an return message to this thread confirming this.

 

We can confirm again in about 12 hours if that is in fact the case.

 

In the meantime you may want to try downloading the latest version of VoiceGuide v7 available from our WWW and updating to this newest version, and seeing if the multiple files are now accepted in the Say Number module as well.

[SupportTeam]

Just checked and can confirm that the current version of v7 now accepts multiple files specified in the Say Number module as well, so looks like this issue has been fixed.

[Guest tafelzeil]

Just checked and can confirm that the current version of v7 now accepts multiple files specified in the Say Number module as well, so looks like this issue has been fixed.

 

We have downloaded the newest version and it works.

 

Thx.