Incrementing A Counter In Script

[SupportTeam]

David wrote:

 

We purchased your software for our client a couple of weeks ago. Most of the script is working great but I'm having a little trouble.

 

I'm trying to increment a counter in the VoiceGuide script to count the number of times a user requests a form during a single session. It is not working, even though I believe I am following the examples in the Help documentation. Obviously I must be doing something wrong....

 

Also what do we need to do to use the .net version. Will the script run without modifications?

[SupportTeam]

Please post the script with which you are having problems and we can then have a look at it.

 

The scripts should run with no changes in v7.

[Transomatic]

Please post the script with which you are having problems and we can then have a look at it.

 

The scripts should run with no changes in v7.

 

I'm trying to increment a variable called formCount and when the call is finished announce to the caller how many forms they requested.

 

Thanks for you help,

 

David Faulkner

DHA.vgs

[SupportTeam]

In the module [increment Form Count] just use this expression:

 

$RV[FormCount] + 1

 

See the example towards the botom of this page: http://www.voiceguide.com/vghelp/source/html/modevalexpr.htm

 

 

(you are currently using:

 

FormCount = $RV[FormCount] + 1

 

which is a boolean exprssion, not a calculation...)

 

 

 

[ktruk]

Transomatic: The first time the script runs, the RV may be "" (nul) so it should be initilaised to 0 to avoid a runtime error (nul+1=error). Alternatively, prefix the formula with a zero: ie:

 

0$RV[ctr] + 1

 

This way the statement evaluates to 0+1 the first time, then 01+1 (=2) second time and so on...