How To Simulate The Hold Key

[Guest cargonet]

How to simulate the HOLD key on the phone, means I do not want to transfer to particular extension, just want to release back to phone system.

 

Thanks in advance for any help.

[SupportTeam]

On analog systems this is done by sending a hookflash.

 

Just specify an exclamation mark:

 

!

 

in the Play module and VoiceGuide will then send a hookflash. The PBX should then place the call on hold. Send another hookflash to take the call off hold.

 

The hookflash length need to be set right so that the PBX detects it properly. You may want to read: http://www.voiceguide.com/vghelp/source/ht...lltransfers.htm

 

[Guest cargonet]

Sorry, is that means

 

If I detect a number then I connect to a PLAY MODULE ? and how to issue "!" key ?

 

Or I goto to transfer -monitored module and dial the key "!" ?

 

Thanks very much

[SupportTeam]

If I detect a number then I connect to a PLAY MODULE ?

Yes.

and how to issue "!" key ?

Just specify

 

!

 

in the text box where the sound file to be played is usually specified.