Run Program Fails

[rodcrane]

I am running an external program that returns VGRUNRESULT_1.TXT to the script folder. The application fails with 'Object reference not set to an instance of an object' and hangs up. This was running in Version 6 and now fails in Version 7.

1030_1043_vgEngine.txt

phonetimeDPT.vgs

VGRUNRESULT_1.TXT

[SupportTeam]

The traces show that the error is: "The system cannot find the file specified"

 

Can you try specifying the full path to the .exe file which you are trying to run?

[rodcrane]

I set the full path, but still get the error.

 

085423.171 4 1 Found result file: C:\Program Files\VoiceGuide\Scripts\PhoneTimeDPT\VGRUNRESULT_1.TXT

085423.171 4 1 ERROR v7.0.2848.35458 (Fri 19/10/2007 18:41:56.95) LsRunWaitTillFinished : Object reference not set to an instance of an object.

1031_0853_vgEngine.txt

VGRUNRESULT_1.TXT

[SupportTeam]

Traces show the .exe was found and ran by VoiceGuide, but the result file generated by that program was not being read in properly.

Please update to this version of VoiceGuide:
[old link removed]

This newer version fixed the issue with the reading in of the result file.

You will still need to specify the full path to the .exe to get it started by the Run Program module.

[rodcrane]

Thanks, the program update fixed it.