Line Busy With Vioceguide Script

[jibuhebron]

onece i connect telephone line to dialogic card voiceguide automaticelly playing welcome message and telephone line gets busy why this happening anybody can help me please

[SupportTeam]

It's very strange that the Dialogic card would detect an incoming ring when the line is plugged in. The Dialogic card may be faulty if that is happening.

 

Have you tried plugging the line in before starting VoiceGuide?

 

 

[jibuhebron]

It's very strange that the Dialogic card would detect an incoming ring when the line is plugged in. The Dialogic card may be faulty if that is happening.

 

Have you tried plugging the line in before starting VoiceGuide?

 

Dear Support Team

Thank yor for your replay , In My office Its working Fine Onece I take to customer Site i am faceing this problam and i have one more question i have licence key for voice guide v 6.0 3361 can i upgrade this software voiceguide 6 latest version with same licence?

[SupportTeam]

The license key issued for v6.0.3361 will work with the latest VoiceGuide v6.

 

All v5 and v6 keys from last 4 years will work with the latest VoiceGuide v5 or v6.

 

Anyone who has purchased VoiceGuide v5 or v6 in last 4 years can update to latest v6 (or v5) for free using their existing code.

 

This has been a continuing policy throughout v5 and v6 sales for last 4 years.

 

And all future updates to v5 and v6 will be free as well. (note that no new major features will be added to v5 and v6 anymore - v5 and v6 updates will consist only of bug fixes if bugs are found)