Transfer And Record

[Guest miva]

I have a script that retrieves a phone number from a database based on the $RV_DNIS. The log file shows me that the number to be dialled (PartyB) is retrieved from the database but for some reason the call is being disconnected almost immediately.

 

Can you see anything in the attached log file that would explain this?

 

If I use the VG default script that performs a similar function and add a module that asks the caller to enter the number and set it to a $RV, the transfer works fine. So the concept is proves as working.

1114_1734_vgEngine.txt

[SupportTeam]

Trace shows that in module [Transfer Call] (Blind Dial and Connect) the following $RV is specified as the destination number:

 

$RV[PartyB]

 

That $RV is not actually defined on the system. Related RVs that are defined by the previous DB Query module are (as can be seen in trace):

 

173445.281 18 2 rv add [PartyB_PartyB_1]{0299290140}

173445.281 18 2 rv add [PartyB_1_1]{0299290140}

173445.281 18 2 rv add [PartyB_PartyB]{0299290140}

173445.281 18 2 rv add [PartyB_1]{0299290140}

 

Using this $RV is probably best as it is as per documentation:

 

$RV[PartyB_1_1]