Text To Speech Over D/240jct-t1

[Naum]

I am trying to run Text to Speech over D/240JCT-T1

but no success

 

on the following configuration:

 

Windows-XP SP2 with all the critical updates

Dialogic Ver 6.0

VoiceGuide Ver 6.0.3377 ( demo version )

Microsoft SAPI 5.1

 

looks like it is trying to generate a file tts_2_1.wav but it is only 1KB

 

 

I do have a success if I run the same script on D/41ESC

 

on the following configuration:

 

Windows-2000 Server SP4 with all the critical updates

Dialogic Ver 5.1.1

VoiceGuide Ver 6.0.3377 ( demo version )

Microsoft SAPI 5.1

 

generated file tts_1_1.wav on the first try and played it no problem.

 

Is there anything special that needs to be set

for it to work with D/240JCT-T1 ISDN ???

 

Did I forget to set some parameters?

 

[SupportTeam]

Which TTS engine are you using?

 

Have you read this Help file page: http://www.voiceguide.com/vghelp/source/html/config_tts.htm

 

Have you installed the SAPI SDK?

 

Are you able to use the demo apps to create TTS generated .WAV files? Use this app:

 

Start -> Programs -> Microsoft Speech SDK 5.1 -> Tools -> TTSApp

 

The select the TTS engine and press the "Save to .wav" button. Is the .WAV file created?

 

 

You may need to use v7 in order to be able to reliably select the TTS engine of choice. We have had reports that selecting the default TTS engine using the "Speech applet from the Windows Control Panel" approach recommended for v6 does not always work.

 

 

 

 

[Naum]

Which TTS engine are you using?

 

The default engine

 

Have you read this Help file page: http://www.voiceguide.com/vghelp/source/html/config_tts.htm

 

Yes.

Have you installed the SAPI SDK?

 

Yes.

 

Are you able to use the demo apps to create TTS generated .WAV files? Use this app:

Start -> Programs -> Microsoft Speech SDK 5.1 -> Tools -> TTSApp

 

Yes. I can use it OK.

 

The select the TTS engine and press the "Save to .wav" button. Is the .WAV file created?

 

Yes. It does create a file just fine, and I can play it back

 

You may need to use v7 in order to be able to reliably select the TTS engine of choice. We have had reports that selecting the default TTS engine using the "Speech applet from the Windows Control Panel" approach recommended for v6 does not always work.

 

Like I said in my previous message I have successfully execute everything on D/41ESC on Windows 2000

using VG ver 6, but the goal is to use D/240JCT, because of D240JCT I have to use Dialogic 6.0 and XP

there is probably something simple that needs to be set in VG configuration files

on D/41ESC configuration was just fine “out of the box” for D/240JCT I had to change to ISDN sample

 

Everything that I need works fine on D240JCT so far. Just the issue with playing Text to Speech,

or more like generating a file, since I see the file generated but it is only 1KB

 

[SupportTeam]

Could you please post a copy of VoiceGuide's Trace Logs which captures the problem, this will allow us to see what happened.

 

Enable logging by setting the log levels to 10 in VG.INI as per below:

[Log]

 

VoiceGuide=10

ktTel=10

ktTts=10

Then restart VG and make a test call which demonstrates the problem.

 

Trace files will be created in VG's \log\ subdirectory.

 

Please post the traces.

 

When posting traces/scripts please .ZIP them up and post them as attachments.

 

Please also include in the posted .ZIP the created .WAV file created by VoiceGuide.

 

 

NB. The TTS generation is done the same way regardless of whether the system is running on Digital or on Analog lines.

[Naum]

It was strange, must have been one of Windows Flukes...

 

I have uninstalled the Microsoft SDK 5.1 and installed it again. Nothing else was changed.

 

Now I have TTS working with D/240JCT setup.

 

Sorry to bother you with this nonsense

[SupportTeam]

Thanks for letting us know that the TTS is working on this system now.

 

Please don't hesitate to let us know if you run into any problems in the future.