mehdi_h Report post Posted 11/22/2007 09:36 AM Hi, is it possible to call the system, play a message and forward to an agent via the PBX, them my query is to be able to record the conversation. - Does the d/41E allow that ? - If yes does it mean that I need two lines from the board to record one conversation ? Tkx Mh Share this post Link to post
SupportTeam Report post Posted 11/22/2007 10:09 AM For the readers of this thread, this area is covered in the Record module Help file entry: http://www.voiceguide.com/vghelp/source/html/modrecord.htm in the section "Call Recording - Recording Conversations" Share this post Link to post
mehdi_h Report post Posted 11/22/2007 03:38 PM Ok thanks but you confirm that the d/41PCI does not support that ? Tkx Mh Share this post Link to post
SupportTeam Report post Posted 11/22/2007 09:56 PM D/4PCI cannot do 'Dial and Conference' transfers. It can only do hookflash type transfers. Share this post Link to post
