Outdial_uncontactable_noanswer.txt

[priceswitcher]

Hi

 

I want to dial numbers and check the numbers are live.

 

So I am hoping to get them apear in OutDial_Uncontactable_NoAnswer.txt when they ring, I have short ring so should not be answered.

 

However they appear in OutDial_Uncontactable_Error.txt

 

But my mobile rings 3 times so I would like to think it would appear in OutDial_Uncontactable_NoAnswer.txt

 

Also I have answer timeout of 1, is there a possibility to shorten this at the moment its rings 3 times I would prefer once, twice max.

 

OutDial_Uncontactable_Error.txt

08:44 PM 27/11/07, "00447967049457", 0, 2, NONE, C:\Program Files\VoiceGuide\Scripts\hangup.vgs, C:\Program Files\VoiceGuide\Scripts\hangup.vgs, none[OutDial_RetriesLeft]{0}

 

Here is the log.

 

204438.45 4 dial [145,00447967049457,711271957,1,2359,MoTuWeThFrSaSu,[,,1,,],1,NONE,C:\Program Files\VoiceGuide\Scripts\hangup.vgs,C:\Program Files\VoiceGuide\Scripts\hangup.vgs,none,1,0,0,,none] (search started at 204438.45)

204438.45 4 dial DialOnLine start tel[00447967049457] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\hangup.vgs] am[C:\Program Files\VoiceGuide\Scripts\hangup.vgs] rv[none] cid[]

204438.45 4 rv clear all

204438.45 4 rv add [OutDial_RetriesLeft]{0}

204438.45 4 dial making call tel[00447967049457] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\hangup.vgs] am[C:\Program Files\VoiceGuide\Scripts\hangup.vgs] OnHangup[] rv[none[OutDial_RetriesLeft]{0}]

204438.45 4 script interpretor: VgMulti v6.0.3310

204438.45 4 state Dialing 00447967049457

204438.45 4 lineMakeCall=>[]

204438.45 4 timer set 10 EV_TIMEOUT_MAKECALL_NORESPONSE

204448.45 4 tw DialogicEvent 2086,GCEV_DISCONNECTED,2086,0,0,GCRV_NOANSWER,event caused by no answer,No user responding

204448.45 4 event GCEV_DISCONNECTED, iCode=2086 state=5200

204448.45 4 LsWaitAfterDialingOut : 2086,GCEV_DISCONNECTED,2086,0,0,GCRV_NOANSWER,event caused by no answer,No user responding

204448.52 4 tw DialogicEvent 2053,GCEV_DROPCALL,2053,0,0,,,

204448.52 4 event GCEV_DROPCALL, iCode=2053 state=5200

204448.52 4 LsWaitAfterDialingOut : 2053,GCEV_DROPCALL,2053,0,0,,,

204448.52 4 tw DialogicEvent 2137,GCEV_RELEASECALL,2137,0,0,,,

204448.52 4 event GCEV_RELEASECALL, iCode=2137 state=5200

204448.52 4 LsWaitAfterDialingOut : 2137,GCEV_RELEASECALL,2137,0,0,,,

204448.52 4 event callstate IDLE 4 1,0,0

204448.52 4 WorkingMode@Idle=

204448.52 4 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE

204448.52 4 DialoutProcessFailedDial start sCalledFrom=[LineEvCallState-LINECALLSTATE_IDLE] RetriesLeft=0

204448.52 0 dial callque delete id=145 (MSAccess)

204448.52 4 rvns add [OutDial_Result]{Uncontactable_Error}

204448.52 4 timer clear

204448.52 4 dial no escalation info

204448.52 4 timer clear

204448.52 4 LineState(iLineId).iVgsIdx = 0

204448.52 4 timer set 0.1 EV_TIMEOUT_TIMETOREINITLINE

204448.62 4 timer fired EV_TIMEOUT_TIMETOREINITLINE

204448.62 4 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=5200

204448.62 4 init atidle reinit : start

204448.62 4 init atidle reinit iConferenceOtherLegLid=-1

204448.62 4 init atidle reinit : reset all LineState variables

204448.62 4 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT

204448.62 4 state Waiting for a call...

204450.80 4 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT

204450.80 4 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=5200

204450.80 4 setting iDialoutReadyToDialout = 1

204813.66 0 sys cleanup Start

204813.66 0 sys cleanup End

 

204438.446 004 ocxfn LineMakeCall(linedev=4, hcall=0, 00447967049457, callprog=DX_PAMDOPTEN, timeout=10, params:[0,0,cid=,]) chdev=5, dtidev=3

204438.446 004 makecall protocol is: non-ISDN

204438.446 route resources (dtiB1T1) call

204438.446 dlgc dxxx not found in device name [dtiB1T1] - must be dti name

204438.446 004 attach resource dxxxB1C1:5 to dtiB1T1:3 (linedev=4)

204438.446 004 continue as ct_devfamily=CT_DFDM3

204438.446 004 outgoing cid is blank. SetCallingNum not called.

204438.446 004 gc makecall defsrc none ()

204438.446 004 gc gc_MakeCall(00447967049457) call

204438.446 004 gc gc_MakeCall(4, [00447967049457], 10) ok

204438.446 004 call progress detection not enabled. We'll wait till after connect

204438.477 004 ev GCEV_ATTACH

204438.477 004 ResultInfo gcValue=1280(0x500) gcMsg=[Normal completion] ccLibId=6 ccLibName=[GC_DM3CC_LIB] ccValue=[0x0|GCRV_NORMAL|normal completion ] ccMsg=[No Error] additionalinfo=

204438.539 004 ev GCEV_PROCEEDING

204438.539 004 ResultInfo gcValue=1280(0x500) gcMsg=[Normal completion] ccLibId=6 ccLibName=[GC_DM3CC_LIB] ccValue=[0x0|GCRV_NORMAL|normal completion ] ccMsg=[No Error] additionalinfo=

204444.524 004 ev GCEV_PROGRESSING

204448.446 004 ev GCEV_DISCONNECTED

204448.446 004 gc GCST_DISCONNECTED status gc:65:[Function is not supported in this state], cc_err=32777 cclibid=6

204448.446 004 ResultInfo gcValue=1284(0x504) gcMsg=[Event caused by no answer] ccLibId=6 ccLibName=[GC_DM3CC_LIB] ccValue=[0x312|GCRV_NOANSWER|event caused by no answer] ccMsg=[No user responding] additionalinfo=

204448.446 005 dx_stopch call in GCEV_DISCONNECTED

204448.446 005 dx_stopch 5 ok

204448.446 004 gc gc_DropCall(crn=101515268, GC_NORMAL_CLEARING) (on Disconnected event)

204448.446 004 gc gc_DropCall ok

204448.446 004 ocxev DoFireDialogic(dwIdx=2403, 4, 2086, [GCEV_DISCONNECTED], 2086, 0, 0, [GCRV_NOANSWER], [event caused by no answer], [No user responding]) (dwIdx=2403)

204448.446 004 ocxev DoFireDialogic completed

204448.524 004 ev GCEV_DROPCALL

204448.524 004 gc gc_ReleaseCallEx ok

204448.524 004 ev GCEV_RELEASECALL

204448.524 004 ocxev DoFireDialogic(dwIdx=2404, 4, 2053, [GCEV_DROPCALL], 2053, 0, 0, [], [], []) (dwIdx=2404)

204448.524 004 ocxev DoFireDialogic completed

204448.524 004 ocxev DoFireDialogic(dwIdx=2405, 4, 2137, [GCEV_RELEASECALL], 2137, 0, 0, [], [], []) (dwIdx=2405)

204448.524 004 ocxev DoFireDialogic completed

204448.524 004 te LINE_CALLSTATE(4, 0x4, 0x1, 0x0, 0x0) LINE_CALLSTATE-LINECALLSTATE_IDLE

204448.618 004 ocxfn RingsBeforeAnswer(lLineId=4, lRings=0, lParam1=0, strParam2=)

 

Thanks

 

Tony

 

[SupportTeam]

Which version of VoiceGuide v6 is used on this system?

 

Please download the latest version of v6 from our WWW and us this version.

 

Please post traces as before if call record is still saved in the wrong log file.