Using Voiceguide With Avtech's Pager System

[awpbob]

Has anyone had any luck in using VoiceGuide basic download edition in conjunction with an environmental alarm system to alert a list of techs about the problem via standard phone connection?

 

If so, how did you do it and is it working to your satisifaction?

 

 

[SupportTeam]

Is the Environmental alarm system which you are using able to run a program or a script when an event occurs? If it can then the program/script you would run should be designed to load an outbound call into VoiceGuide. Calls can be loaded using any of these approaches:

 

- Using VoiceGuide COM interface function Dialer_OutDialQueAdd.

- Saving list of numbers to be called in an 'Out Dial' file, which VoiceGuide reads in automatically.

- Adding dial entries directly to the OutDialQue database.

 

See: http://www.voiceguide.com/vghelp/source/ht...iallistinto.htm

 

You can use the Result Variables parameters to pass call-specific information (eg temperature (?)), or let callers query the environmental alarm system values if they are available through a database etc.

 

You should use a Dialogic card in any system that does outbound calls.