Guest alexsincler Report post Posted 12/12/2007 03:49 PM Im 3 days trying to use SIP under Voice Guide. My steps so far: - Downloaded the HMP program and installed it; - Installed evaluation license for it; - Restarted to default configuration and started this service; - Downloaded and installed Voice Guide 7.04 under VOIP option; - Changed Config.xml 100 times based on my softphone (eyebeam) that by the way works; Basically my SIP server is 192.168.1.150 and my username is 5010 with no password; Please let me know whats is wrong. Attached the log file; Thank you, Alex alex@med-care.us Share this post Link to post
Guest alexsincler Report post Posted 12/12/2007 05:07 PM I dont know why but the attached file didnt work before ... By the way I think that's the reason: 120103.886 2280 ERROR gc_start : gcValue=294(0x126), gcMsg=[invalid Call control library - may be corrupted], ccLibId=0, ccLibName=[GLOBALCALL], ccValue=0x126, ccMsg=[invalid Call control library - may be corrupted], additionalInfo=[] 1212_1201_vgEngine.txt 1212_ktTel.txt 1212_ktTts.txt Share this post Link to post
SupportTeam Report post Posted 12/12/2007 09:43 PM Which version of HMP is installed on this system? I'd probably try re-installing HMP on this system, and ensure that the latest Service Update version is installed. Share this post Link to post