Sip X 7.04

[Guest alexsincler]

Im 3 days trying to use SIP under Voice Guide. My steps so far:

 

- Downloaded the HMP program and installed it;

- Installed evaluation license for it;

- Restarted to default configuration and started this service;

 

- Downloaded and installed Voice Guide 7.04 under VOIP option;

- Changed Config.xml 100 times based on my softphone (eyebeam) that by the way works;

 

Basically my SIP server is 192.168.1.150 and my username is 5010 with no password;

 

Please let me know whats is wrong.

 

Attached the log file;

 

Thank you,

 

Alex

alex@med-care.us

 

 

[Guest alexsincler]

I dont know why but the attached file didnt work before ...

 

By the way I think that's the reason: 120103.886 2280 ERROR gc_start : gcValue=294(0x126), gcMsg=[invalid Call control library - may be corrupted], ccLibId=0, ccLibName=[GLOBALCALL], ccValue=0x126, ccMsg=[invalid Call control library - may be corrupted], additionalInfo=[]

1212_1201_vgEngine.txt

1212_ktTel.txt

1212_ktTts.txt

[SupportTeam]

Which version of HMP is installed on this system?

 

I'd probably try re-installing HMP on this system, and ensure that the latest Service Update version is installed.