Guest alex Report post Posted 08/29/2003 03:12 AM Dear support! I purchased a dialogic D/21D board in germany. I tested it over there, and it was working. Now back in Australia I put it in my computer, but I can't start it anymore. I am also verry sure that the board hasn't been damaged on the trip. When I run the diagnostic following problem is found: Product: D/21D, name: ID=D000 (baseboard) #CG024733, Id: D000H Board Sanity Check............... Passed. Shared RAM Test Passed. Local RAM Test.. Passed. DSP Test........ Passed. Board Timer Test Passed. On Board Interrupt Test Passed. EEPROM Test Passed. PC Interrupt Test..... ***** FAILED ***** LS Frontend Test................ Passed. Testing completed. ................................................................................ ............................... Test result of: D/21D, ID=D000, #CG024733, ID D000, PC Interrupt Test Interrupts to host:expected 100, received 0 thank you verry much for your help Alex Share this post Link to post
SupportTeam Report post Posted 08/29/2003 04:04 AM The Dialogic Diagnostics Utility sometimes returns false errors, have you tried installing the TAPI and WAVE drivers for the card as per instructions in the VoiceGuide Help file ? http://www.katalinatech.com/vghelp/html/In...allDialogic.htm Share this post Link to post
Guest alex Report post Posted 08/29/2003 07:08 AM Der support! I just did what you suggested, but still get an error when trying to start the board. Any suggestions would be much appreciated. Thanks Alex ps: what is : failed PC interrupt test Share this post Link to post
SupportTeam Report post Posted 09/01/2003 12:20 AM Guess I'd start looking at what else on your system may have the same interrupt as the Dialogic card, and/or try different interrupt (IRQ) settings for the card... Share this post Link to post
Guest Sean Report post Posted 12/09/2003 06:11 PM I just ran into that problem last night with the D/21D and the problem was I had the jumper set wrong for the interupt on the board. My system configured a board to use irq 4 and I had it set on irq 5 thus, it gave me that exact error. The irq jumpers start at 2 and go to seven. When looking at the board with the jumpers at the top, IRQ 2 is the first set of pins on the right and go 3,4,5,6,7 to the left. This post is a little old, but maybe this info will help someone else. And also, make sure no other device is using the same interupt. Share this post Link to post
