Call Our Clients & Book

[era]

Dear Sir

We also bought Voice Guide software and use this properly. But sometime we face problem. For this we need voice guide Developer Book. I have anthor question. This question is following ---

 

At a time, how can we call our banking clients step by step ?

 

[SupportTeam]

Have you read through the Help file supplied with the software? It is quite extensive.

 

If you have specific questions you may ask them in this forum.

 

At a time, how can we call our banking clients step by step ?

Would this Help file page assist: http://www.voiceguide.com/vghelp/source/ht...iallistinto.htm

 

[Guest TheyCalled Paul]

I would look at the help files and then this example... Get your data, loop... In V7 you can does this differently but this works for us. Good luck.. Paul

 

 

cmd.ActiveConnection = cn

cmd.CommandText = "ms_GetCalls"

cmd.CommandType = 4

 

set rs = cmd.Execute

 

 

if not rs.eof then

strID = rs("ID")

strConsumer = rs("Consumer")

strVendor = rs("Vendor")

strResultVariables = "[OutCall_ID]{"& strID & "}" & "[CONSUMER_tel]{"& strConsumer & "}" & "[VENDOR_tel]{"& strVendor & "}"

 

vg.Admin_TraceLogAdd iScriptId, iTraceLvl, " ms_getCalls found new call : " & strResultVariables

 

'now insert the found call into VoiceGuide's Outgoing call queue.

 

'only allow calls to be made on first 12 channels of first board.

'this will ensure that only at most 24 lines will be used by this outgoing call system.

'sLineSelection = "dtiB2T1,dtiB2T2,dtiB2T3,dtiB2T4,dtiB2T5,dtiB2T6,dtiB2T7,dtiB2T8,dtiB2T9,dti

2T10,dtiB2T11,dtiB2T12"

sLineSelection = "dxxxB7C1,dxxxB7C2,dxxxB7C3,dxxxB7C4,dxxxB8C1,dxxxB8C2,dxxxB8C3,dxxxB8C4,dxx

B9C1,dxxxB9C2,dxxxB9C3,dxxxB9C4,dxxxB10C1,dxxxB10C2,dxxxB10C3,dxxxB10C4,"

 

sTel = sTelPrefix & strConsumer

 

'need to have CStr() around paramters composed of numbers else VBScript sends them as integers...

vg.Dialer_OutDialQueAdd CStr(sTel), 0, 0, 0, "", CStr(sLineSelection), 1, "", "C:\Program Files\VoiceGuide\Scripts\scheduler\sch1.vgs", "DISABLE", CStr(strResultVariables), 0, 0, 0, "C:\Program Files\VoiceGuide\Scripts\scheduler\ms_CallStatus_OnNotConnected.vbs", ""

 

else

vg.Admin_TraceLogAdd iScriptId, iTraceLvl, " ms_getCalls no new calls."

'msgbox "No Rows"

end if