RNagy Report post Posted 04/07/2008 01:11 AM I have been testing a Voiceguide setup with an older Dialogic card. The incoming calls are answered ok by my script for awhile. After some time passes, the software stops answering the calls and I have to stop and restart the IVR software. When I do that, it starts to answer the calls again. Is there a setting that stops the answering after a certain amount of time? Share this post Link to post
SupportTeam Report post Posted 04/07/2008 02:02 AM The Evaluation version of the VoiceGuide will only answer calls for 1 hour, and then needs to be restared to answer calls again. See bottom of this page: http://www.voiceguide.com/vgFeatures.htm Share this post Link to post
RNagy Report post Posted 04/07/2008 02:04 AM The Evaluation version of the VoiceGuide will only answer calls for 1 hour, and then needs to be restared to answer calls again. See bottom of this page: http://www.voiceguide.com/vgFeatures.htm Thanks. My client business purchased the license. How do they activate it? Share this post Link to post
SupportTeam Report post Posted 04/07/2008 04:36 AM Activation instructions are provided in the registration email. If you are having problems registering then you should ask person who purchased the software to contact sales@voiceguide.com. Share this post Link to post