Guest Chicken-man Report post Posted 04/25/2008 02:33 AM Can anyone give me a suggestion why CallerID and Caller Number don't show up? I read many topics here, then I set the RingBeforeAnswer to be 5, and PopupCallerID to 2 or 1 but it still doesn't work. Is there any thing I need to set more? I also attach a ktTel log but I'm not sure this is the correct log file one to let you know my problem. 0425_ktTel.txt Share this post Link to post
SupportTeam Report post Posted 04/25/2008 03:11 AM Looks like CallerID is not sent on these lines. You should speak to the phone company to ensure that they are sending CallerID information on these lines. Share this post Link to post
Guest Chicken-man Report post Posted 04/25/2008 03:14 AM Thank you for your help. I'm using voiceguide 7.0.5. Share this post Link to post
Guest Chicken-man Report post Posted 04/25/2008 03:38 AM Or it isn't?? So what's about Caller Number? and PopupCallerID, should I set it to 2? Share this post Link to post
SupportTeam Report post Posted 04/25/2008 05:58 AM First you need to speak to the phone company to ask them to send CallerID information on these lines. Share this post Link to post
Guest Chicken-man Report post Posted 04/25/2008 06:42 AM Thank you a lot for your help Share this post Link to post
