Guest Mehdi Report post Posted 09/02/2003 05:00 PM Hi. Would you please help me in these issues. dialogic d/4 pci - I make outgoing call, I can detect that the remote has answered, but the probleme is the event fired 2 or 3 second after the remote offhook. (it depends) - I can't detect the remote hangup. Thank for your help! PS I'm in france: -tones 440hz (on1500 ms off 3500ms) - busy 4400 (on500 ms off 500ms) Share this post Link to post
SupportTeam Report post Posted 09/03/2003 12:40 AM Dialogic card uses Answer Machine / Live Answer detection - it should return "Connect" immediately after the person who answers the call says "hello" - the Dialogic card needs to hear some voice to decide if the call was answered by an answering machine or by a human (just like humans do)- and VoiceGuide will then start playing the appropriate message. Analog system cannot detect the precise time the called handset was picked up (there just isn't any signal sent through to indicate this) if you need indication of precisely when the handset was picked up you will require a digital system - using an E1 connection and a Dialogic D300 card. For a discussion on hangup detection please see: http://voiceguide.com/forums/index.php?showtopic=399 Share this post Link to post
