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I know with CallerID in the call options section I can send the caller ID number, How can we send the Caller ID TEXT. I have this Requirement from the City of New York, they want more than just the number

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Looks like it may be possible to send the CallerID Name/Text as well, but you would also need to ensure that the Telco which has supplied the ISDN lines will pass on the name information as well.

 

This feature is not currently implemented in VoiceGuide. Only the sending of the CallerID Number is implemented.

 

Please contact sales@voiceguide.com for information on adding the send CallerID Name/Text option.

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