Vg7-hmp-outbound Failure

[sladuke]

I am testing VG 7.0.5 with Dialogic HMP 3.0

Dial List Load v7.0.2998.28809

Script Designer V6.0.3010

Line Status Monitor V7.0.2987.32492

 

I am connecting VG to a local trixbox with Asterisk V1.4.18.1-2. I can make outgoing calls using X-Lite through Asterisk.

 

When I load a phone number, the call is attempted, but it lasts 0 seconds. No SIP packets are sent.

 

Attached are the configuration, log, and WireShark capture files.

 

Any help would be appreciated.

 

Thanks,

Steve.

No_call_attempted.zip

[SupportTeam]

When making outgoing calls the IP of the VoIP PBX/Gateway needs to be specified. VoiceGuide does not add these automatically for you at this stage.

 

Can you try dialing the number like this:

 

914152255170@192.168.2.227

 

Are calls sent to VoiceGuide answered by VG OK?

[sladuke]

When making outgoing calls the IP of the VoIP PBX/Gateway needs to be specified. VoiceGuide does not add these automatically for you at this stage.

 

Can you try dialing the number like this:

 

914152255170@192.168.2.227

 

Are calls sent to VoiceGuide answered by VG OK?

 

Thanks, it works great now.

 

[SupportTeam]

OK, thanks for letting us know it's working on your system. Please let us know if you have any questions in the future.

 

Please note that unregistered versions of VoiceGuide will only allow about 10 outgoing calls and will need a restart after that to continue.