Guest badawy200379 Report post Posted 06/28/2008 11:28 AM can i develope program (web or desktop) that monitoring voice guide operation to sea information about comming calls such as which module now playing ,call length....etc Share this post Link to post
SupportTeam Report post Posted 06/28/2008 10:46 PM That information is displayed in the 'Line Status Monitor' application in VoiceGuide v7. Share this post Link to post
Guest badawy200379 Report post Posted 06/29/2008 06:16 AM Yes I know but i want the operator monitor incomming calls with separate application on his local machine Share this post Link to post
SupportTeam Report post Posted 06/29/2008 07:31 AM You can install the 'Line Status Monitor' on remote machines. When starting 'Line Status Monitor' you then just need to specify the IP address of the machine running VoiceGuide and the 'Line Status Monitor' application will show the line status of that VoiceGuide system. Share this post Link to post