Monitoring Voiceguide

[Guest badawy200379]

can i develope program (web or desktop) that monitoring voice guide operation

 

to sea information about comming calls such as which module now playing ,call length....etc

 

[SupportTeam]

That information is displayed in the 'Line Status Monitor' application in VoiceGuide v7.

[Guest badawy200379]

Yes I know

but i want the operator monitor incomming calls with separate application on his local machine

 

 

 

[SupportTeam]

You can install the 'Line Status Monitor' on remote machines.

 

When starting 'Line Status Monitor' you then just need to specify the IP address of the machine running VoiceGuide and the 'Line Status Monitor' application will show the line status of that VoiceGuide system.