Outdial_dialed.txt File

[mehdi_h]

Hi I'm facing a little probleme on VG6.

 

I'm trying to use the OutDial_Dialed.txt to make a history of the outgoing calls. I'm linking this file into the acces db and use that table in some queries. The point is that each time the query is applied, the OutDial_Dialed.txt is locked and the system could not update it anymore.

 

How can I resolve that ? Is it possible to have this OutDial_Dialed.txt directly through a table like the cdr in V7?

any other suggestions ?

 

Tkx

MH

 

 

[SupportTeam]

In VoiceGuide v7 the Calls Detail Records (CDRs) can be written directly into a database of your choice by VoiceGuide. See: http://www.voiceguide.com/vghelp/source/html/log_cdrs.htm

 

VoiceGuide v6 does not have this option.

 

You could write an application that migrates that data from the .txt file to the database though. It is possible to open and read the file without locking it for write, so this application could open the file when it detects that it has changed (without locking it), read it and update your DB.

 

If you need assistance writing this app please contact sales@voiceguide.com for a quote on getting this done for you.