Vg No Answer

[Guest Panos]

Sometimes the program open after 3rings, other 4, other 5,other 10 other never .; Thanks for your help

log.zip

[SupportTeam]

The trace shows that all the calls were answered immediately when a "Ring" event was reported by the TAPI device that you are using (VoiceLink-X).

 

There are many calls in the trace, which call are you referring to? Please provide the time of the call.

 

 

 

Also, you are doing SQL queries which result in a large amount of data returned to VoiceGuide. This would slow the v5 of VoiceGuide down (v7 guards against this and is not slowed down by large database queries)

 

One SQL query that we can see that you are doing is:

 

SELECT * FROM GOODS ORDER BY PRODUCTID DESC

 

You should change this to select either only those entries that you want. Have a look at the trace to see the time this query takes to process and the amount of data that is imported int VG from the Database and then stored in VoiceGuide's $RVs

[Guest Panos]

is v7 supports Voie Link board?

[SupportTeam]

is v7 supports Voie Link board?

No.