jewillis Report post Posted 07/01/2008 11:05 PM From the log file, $RV_DNIS only returns only the last 4 digits of the number called. Is this normal <$RV_DNIS>1457</$RV_DNIS> Jeff Share this post Link to post
SupportTeam Report post Posted 07/02/2008 01:00 AM Most likely this is because your Telco/Switch only supplies the last 4 digits. Many Switches/PBXs are setup to only forward the last 4 digits. You would be able to confirm this by looking at the ktTel trace file. If you can post the ktTel trace showing the incoming call then we can confirm this for you as well. Share this post Link to post
jewillis Report post Posted 07/02/2008 03:18 AM looks like you are correct Jeff (store: evinque=0, maxever=58) 161134.839 10812 002 ev GCEV_OFFERED crn=0x2800164=41943396 (ktTel_SR60 v7.0.4, Jan 21 2008 14:01:44) {2:crn_set} 161134.839 10812 002 calling CIPStateMachine_NullGcevOffered next 161134.839 10812 002 raising LINECALLSTATE_OFFERING next 161134.839 10812 002 CTelProxy::Event_CallState m_pTelProxyClient=00681464 161134.839 10812 002 raise ev CallState LINECALLSTATE_OFFERING 161134.839 10812 002 calling OnOffered_GetCallerID next 161134.839 10812 002 OnOffered_GetCallerID start (with CallerID report) 161134.839 10812 002 OnOffered_GetCallerID gc_GetCRN: crn=0x2800164=41943396 {2:crn_set} 161134.839 10812 002 could not retrieve CALLNAME 161134.839 10812 002 CTelProxy::Event_CallerId begin. name=, nbr=8188470215, dnis=1457 161134.839 10812 002 raise ev CallerId 161134.839 10812 002 fn LineAnswerCall(sXMLOptions=[]) 161134.839 10812 002 gc_AcceptCall crn=0x2800164=41943396 161134.839 10812 002 CTelProxy::Event_CallerId end Share this post Link to post