SupportTeam Report post Posted 09/07/2003 12:46 AM Seth wrote: Can the one software system answer different inbound calls differently? For example, if we have three separate in-bound phone numbers that would each need a different greeting, can this be done? Share this post Link to post
SupportTeam Report post Posted 09/07/2003 12:48 AM On analog based systems: If you have a PBX then the PBX can pass on to VG information as to which number was dialed and VoiceGuide can then run a different script based on which number was dialed by caller. Information would be passed using Inband Signaling. You must see in your PBX can send this info using inband signaling. Please see VoiceGuide Help file for more information on Inband Signaling. Share this post Link to post