$rv[dirsystemvoice] And Callerid Problem

[Guest badawy200379]

The Problem is

 

When i initialized the $RV[DIRSYSTEMVOICE] variable at the begging of the script with directory path to refer to when saying wav file

still looking in voiceguide directory

 

and caller id is nothing although i have callerid in my handset phone and the service is provided from my company

 

i posted the log and the script which i use to test poth problem

 

 

I wish i have response soon

 

thanks

ScriptAndLog.zip

[SupportTeam]

In the captured call at no stage where any system sound files actually used, so value of $RV[DIRSYSTEMVOICE] was never even used.

 

Do you know what protocol your Telco uses to transmit CallerID? Which Telco is providing these lines?

[Guest badawy200379]

Sorry ,

I donot Understand First response

 

i want to know what happen when i initialize $rv[dirsystemvoice] at the begging of script

 

when i assign wave file to modules without full path just name of wave it should go where [voice guide directory OR new initialized path]

 

 

actually i donot know what protocol used But the company is Saudi Telecom

 

 

 

 

[SupportTeam]

$RV[DIRSYSTEMVOICE] specifes the location of "system" sound files. The ones that are usually located in \system\voice\ subdirectory. These sound files: http://www.voiceguide.com/vghelp/source/html/soundfiles.htm

 

when i assign wave file to modules without full path just name of wave it should go where

If you do not specify the path VG will look in the scripts directory, or in script's \voice\ subdirectory.

[Guest badawy200379]

Thanks For Replay

 

It Now Clear thanks

 

But i want to ask

 

is there is no predefined tones [disconnected , Busy....]for different types of PBX or most used centrals in the world

[SupportTeam]

Each analog PBX has different Busy/Disconnect tones. These then usually need to be configured manually. See: http://www.voiceguide.com/vghelp/source/ht...ctiondetect.htm