Problems With Outdialqueadd

[Guest dpaschal]

I'm having trouble with the vg.Dialer_OutDialQueAdd function, specifically regarding the 2nd parameter, the dial date/time.

 

I've tried a variety of values, and get errors ranging from overflow to type mismatch.

 

I've even tried using the value given in the outdialqueadd help entry, specifically

 

"7:30 AM 25 May 2006"

 

The type is listed as variant, and I've tried converting it wtih both CStr and CInt, usually with overflow results. I've tried directly entering the value and using variables.

 

Any insights?

 

 

[SupportTeam]

Are you using v6 or v7 of VoiceGuide?

 

From http://www.voiceguide.com/vghelp/source/ht...tdialqueadd.htm :

 

ActivateTime

Date and Time when the call should be made.

 

In v7 the time can be specified as a string in any locally valid date/time format. This format is recognized worldwide: YYYY-MM-DD HH:NN:SS AM/PM the AM/PM sign can be omitted if using 24-hout time notation. The YMMDDHHNN format can also be used.

 

In v6 the time can be specified as a number in format YMMDDHHNN.

 

[Guest dpaschal]

Version 6.0.3003

 

And how exactly does one represent the year in 1 digit?

 

I've tried it as YYYYMMDDHHMM

 

I've even tried it as a 1 digit year.

 

More importantly, I've done it with the data shown in my help file.

 

Can you furnish me with a valid example that works for a version 6 voiceguide enterprise for you? The only thing that works is 0 so far, and I have a need to not have the call made immediately. If you could use today as an example in various ways, I would be appreciative.

 

[SupportTeam]

And how exactly does one represent the year in 1 digit?

Just the last digit in the year. eg: 8 for 2008.

 

So a valid input would be:

 

807241400

 

for a call to be made at 2pm on 24th July 2008

 

Could you please post a copy of VoiceGuide's Trace Logs which captures your Dialer_OutDialQueAdd call, this will allow us to see what happened.

 

Enable logging by setting the log levels to 10 in VG.INI as per below:

[Log]

 

VoiceGuide=10

Then restart VG and make th Dialer_OutDialQueAdd call.

 

Trace files will be created in VG's \log\ subdirectory.

 

Please post the traces.

 

When posting traces/scripts please .ZIP them up and post them as attachments.