Vg License 4line "add-on"

[gjalil]

Hi Support,

 

Recently I increased the VG channels from 4 to 8, but the Line Status only show the first 4 channels.

 

I pasted the text with the Add-On and Activate the license in the License Manager, after this I change the Config.xml adding the new channels and finally Restart the VG but the Line Status only show 4 channels.

 

I can't attach the Config.xml file to this topic, so the text is this:

 

<?xml version="1.0"?>

<VoiceGuideConfig>

<Devices_Dialogic>

<Channels>

 

<Channel>

<Device_Voice>dxxxB1C1</Device_Voice>

<Device_Network>iptB1T1</Device_Network>

<Device_Media>ipmB1C1</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

<Channel>

<Device_Voice>dxxxB1C2</Device_Voice>

<Device_Network>iptB1T2</Device_Network>

<Device_Media>ipmB1C2</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

<Channel>

<Device_Voice>dxxxB1C3</Device_Voice>

<Device_Network>iptB1T3</Device_Network>

<Device_Media>ipmB1C3</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

<Channel>

<Device_Voice>dxxxB1C4</Device_Voice>

<Device_Network>iptB1T4</Device_Network>

<Device_Media>ipmB1C4</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

<Channel>

<Device_Voice>dxxxB1C5</Device_Voice>

<Device_Network>iptB1T5</Device_Network>

<Device_Media>ipmB1C5</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

<Channel>

<Device_Voice>dxxxB1C6</Device_Voice>

<Device_Network>iptB1T6</Device_Network>

<Device_Media>ipmB1C6</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

<Channel>

<Device_Voice>dxxxB1C7</Device_Voice>

<Device_Network>iptB1T7</Device_Network>

<Device_Media>ipmB1C7</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

<Channel>

<Device_Voice>dxxxB1C8</Device_Voice>

<Device_Network>iptB1T8</Device_Network>

<Device_Media>ipmB1C8</Device_Media>

<Protocol>IP</Protocol>

<script>C:\VG\PRUEBAS\SaldoCredipycca.vgs</Script>

<AllowDialOut>1</AllowDialOut>

</Channel>

 

</Channels>

 

<Parms>

</Parms>

 

</Devices_Dialogic>

 

 

<VoIP_Lines>

 

<Notes>

Pretty much any VoIP line can be registered for use with VoiceGuide.

This includes extensions from internal VoIP PBXs or lines from VoIP providers.

 

For a list of VoIP service providers please see:

www.voipproviderslist.com

www.myvoipprovider.com

 

Here is a description of Registration and Authentication fields:

 

-------------------------------------------------------------------

VoIP_Registration

 

Display : Description

Protocol : "SIP" or "H323"

RegServer : Name or IP address of the SIP server. eg: "101.102.103.104" or "sip.examplevoipservice.com"

RegClient : VoIP Username. eg: "bob" or "bob@10.20.30.40"

LocalAlias : Local Alias for this line/extension. eg: "someone@someplace.com"

-------------------------------------------------------------------

VoIP_Authentication

 

Display : Description.

Realm : For which VoIP server this registration applies. eg: "example.com"

Identity : Full VoIP address for this login. eg: "sip:bob@example.com"

AuthUsername : Autnetication Username. eg: "bob"

AuthPassword : Autnetication Password. eg: "password1"

-------------------------------------------------------------------

</Notes>

 

<VoIP_Registrations>

 

<VoIP_Registration>

<Display>IVR Saldos</Display>

<Protocol>SIP</Protocol>

<RegServer1></RegServer1>

<RegServer>TelephonyServer</RegServer>

<RegClient>User@TelephonyServer</RegClient>

<LocalAlias>User@LocalIP</LocalAlias>

</VoIP_Registration>

 

<VoIP_Registration>

<Display>IVR Solicitudes</Display>

<Protocol>SIP</Protocol>

<RegServer1></RegServer1>

<RegServer>TelephonyServer</RegServer>

<RegClient>User2@TelephonyServer</RegClient>

<LocalAlias>User2@LocalIP</LocalAlias>

</VoIP_Registration>

 

</VoIP_Registrations>

 

<VoIP_Authentications>

 

<VoIP_Authentication>

<Display>IVR Saldos</Display>

<Domain>asterisk</Domain>

<Username>sip:User@TelephonyServer</Username>

<AuthUsername>User</AuthUsername>

<AuthPassword>Password</AuthPassword>

</VoIP_Authentication>

 

<VoIP_Authentication>

<Display>IVR Solicitudes</Display>

<Domain>asterisk</Domain>

<Username>sip:User@TelephonyServer</Username>

<AuthUsername>User</AuthUsername>

<AuthPassword>Password</AuthPassword>

</VoIP_Authentication>

 

</VoIP_Authentications>

 

</VoIP_Lines>

 

</VoiceGuideConfig>

 

 

 

 

Thanks for help me.

0811_1037_vgEngine.txt

0811_ktTel.txt

[SupportTeam]

The vgEngine trace shows the 8 line license has been applied correctly, and is recognized by VoiceGuide:

 

103708.476 5 reg Enterprise Edition, lines: 08 id: | LK004ECD

 

But your Config.xml is not correctly setup.

 

Have a look at the sample Config.xml files for the larger number of lines, you'll see that the <Device_Voice> resources do not just get numbered dxxxB1C5, dxxxB1C6 etc for 5th, 6th etc resources.