SupportTeam Report post Posted 08/19/2008 01:39 AM test_123 wrote: Dear Support, There is one behavior I don't know why it happened and don't know where I can control. After a script finished the program hang up the call. After unknow period of time (sometimes 2-3 minutes, sometimes several seconds) another script starts to kick in. I attached a piece of log here. It contains two tries. One starts at around 1765906. At 170409.36 program called hangupCall. Things after that I don't know why it happened. Somehow ugi_onanswer.vgs is involved (171030.81), and the ugi_onfinish_1.vgs is ugi_onanswer.vgs's finish script. I don't know if they are linked somehow even though there is some time gap. Why they showed up in the log, I have no idea. I then removed ugi_onfinish_1.vgs from ugi_onanswer.vgs's finish script. And run the program again. Look at the log, it started at 171310.88. At 171430.30 program finish and hangup the call. But after that at 171436.88 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} I don't intend this to happen. It seems to me something need to be fired up on event 171433.89 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900. But where is this defined? Can you give me some idea? Or I am totally on the wrong track to use the product? Thanks for your any help. If you need any other information, please let me know. Thanks Ronghui log.txt Share this post Link to post
SupportTeam Report post Posted 08/19/2008 01:57 AM There seems to be chunks missing form your log file. Here is an excerpt from your log file. As you can see a lot of time is missing between these two lines: 170143.77 1 RunModule start [Run vb script:[C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] 170410.39 1 FindFullPathToScript_VgsOrVgp start [C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] and these two lines: 170410.67 1 RunModule start [Run vb script:[] 171431.42 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 170143.48 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 170143.77 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 170143.77 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 170143.77 1 init atidle reinit : start 170143.77 1 starting AfterHangup script 170143.77 1 RunModule start [Run vb script:[C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] 170410.39 1 FindFullPathToScript_VgsOrVgp start [C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] 170410.39 0 LoadedVgs_Find C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs at idx=2 170410.39 1 setting .iVgmIdx_AfterHangupRun=18, .iVgsIdx_AfterHangupRun=2 170410.39 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 170410.67 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 170410.67 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 170410.67 1 init atidle reinit : start 170410.67 1 starting AfterHangup script 170410.67 1 RunModule start [Run vb script:[] 171431.42 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 171431.70 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 171431.70 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 171431.70 1 init atidle reinit : start 171431.70 1 init atidle reinit iConferenceOtherLegLid=-1 The log entries that you refer to at 171310.88 are not even in the supplied trace... At 171436 we just see that the Dialogic card has detected a new call arriving on system: 171436.88 1 event callstate OFFERING 1 2,0,0 171436.88 1 script interpretor: VgMulti v6.0.3379 171436.88 1 fired OFFERING event to listeners If no call was placed into the system then there may be something wrong with the card's call detection circuitry, or with the phone lines themselves. Suggest you try plugging different lines into the system or plugging the lines into different ports on the Dialogic card and to isolate the cause of error by a series of tests with different configurations and see which work and which do not. Share this post Link to post
ronghuizhang Report post Posted 08/19/2008 05:34 PM Thanks for your reply. You may point to a very important clue. Once my coworker said the line I was using may be strange. It has DSL capability although we didn't subsribe the service. I will use another line to test and see if I still have this problem. Attached is the log again. The behavior of hang up for the two calls are different also. First one called ugi_onanswer.vgs 171030.81 load start [C:\toa\callout\UGI_trial\ugi_onanswer.vgs] The second didn't indicate which script it picked but seems start with 171436.88 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} 171440.70 1 state [FromUGI] Playing (C:\toa\ugivoice\UGI_Callout_Voice\16511521.wav) Although it told the path, I didn't see which vgs it picked up. But the wav file is from a different script other than ugi_onanswer.vgs. Anyway the behavior is strange. I will try more and see if I can isolate the problem. *******Following is my first message********************************************************** There is one behavior I don't know why it happened and don't know where I can control. After a script finished the program hang up the call. After unknow period of time (sometimes 2-3 minutes, sometimes several seconds) another script starts to kick in. I attached a piece of log here. It contains two tries. One starts at around 1765906. At 170409.36 program called hangupCall. Things after that I don't know why it happened. Somehow ugi_onanswer.vgs is involved (171030.81), and the ugi_onfinish_1.vgs is ugi_onanswer.vgs's finish script. I don't know if they are linked somehow even though there is some time gap. Why they showed up in the log, I have no idea. I then removed ugi_onfinish_1.vgs from ugi_onanswer.vgs's finish script. And run the program again. Look at the log, it started at 171310.88. At 171430.30 program finish and hangup the call. But after that at 171436.88 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} I don't intend this to happen. It seems to me something need to be fired up on event 171433.89 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900. But where is this defined? Can you give me some idea? Or I am totally on the wrong track to use the product? Thanks for your any help. If you need any other information, please let me know. ******************************** 165906.52 load start [c:\toa\callout\UGI_trial\ugi_trial1.vgs] 165906.52 MemStructVgs_ClearVgs [5] 165906.61 load end 165906.61 loaded Script Id 5: c:\toa\callout\UGI_trial\ugi_trial1.vgs 165906.61 0 Erasing Script (new loaded) Id 3 165906.61 0 VgsScriptFree [3] 165906.61 MemStructVgs_ClearVgs [3] 165934.81 1 tw DialogicEvent 134,TDX_CST,193,0,0,DE_TONEON,DISCONNECT_TAPI2, 165934.81 1 event DISCONNECT_TAPI2, iCode=134 state=900 165934.81 1 LsAwaitingCalls EV_UNKNOWN_134 165934.81 1 HangupCall start (Default Handler 20: DISCONNECT_TAPI2) 165934.81 1 already IDLE. HangupCall ignored. 165934.81 1 init atidle reinit : start 165934.81 1 init atidle reinit iConferenceOtherLegLid=-1 165934.81 1 init atidle reinit : reset all LineState variables 165934.81 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 165934.81 1 state Waiting for a call... 165934.81 1 event TDX_CST, iCode=134 state=900 165934.81 1 LsAwaitingCalls EV_UNKNOWN_134 165936.91 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 165936.91 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 165936.91 1 setting iDialoutReadyToDialout = 1 165955.50 1 dial [184,3231112,808181659,0,2359,MoTuWeThFrSaSu,[],1,c:\toa\callout\UGI_trial\1651152.wav,c:\toa\callout\UGI_trial\ugi_trial1.vgs,c:\toa\callout\UGI_trial\ugi_am1.vgs,[PhoneNumberCalled]{3231112}[TOAID]{100}[JOBID]{24}[FirstName]{ ally}[LastName]{Tan}[Jobdesc]{Building Maint.}[Token]{init}[CallBackPhone]{1234567},29,0,5,c:\toa\callout\UGI_trial\ugi_notcon.vgs,] (search started at 165955.50) 165955.50 1 dial DialOnLine start tel[3231112] ann[c:\toa\callout\UGI_trial\1651152.wav] vgs[c:\toa\callout\UGI_trial\ugi_trial1.vgs] am[c:\toa\callout\UGI_trial\ugi_am1.vgs] rv[[PhoneNumberCalled]{3231112}[TOAID]{100}[JOBID]{24}[FirstName]{Sally}[LastNam ]{Tan}[Jobdesc]{Building Maint.}[Token]{init}[CallBackPhone]{1234567}] cid[] 165955.50 0 dial callque update id=184: NextCallTime=0808181704(8/18/2008 5:04:55 PM), RetriesLeft=-1 165955.50 1 rv clear all 165955.50 1 rv add [PhoneNumberCalled]{3231112} 165955.50 1 rv add [TOAID]{100} 165955.50 1 rv add [JOBID]{24} 165955.50 1 rv add [FirstName]{Sally} 165955.50 1 rv add [LastName]{Tan} 165955.50 1 rv add [Jobdesc]{Building Maint.} 165955.50 1 rv add [Token]{init} 165955.50 1 rv add [CallBackPhone]{1234567} 165955.50 1 rv add [OutDial_ID]{184} 165955.50 1 rv add [OutDial_OnNotConnected]{c:\toa\callout\UGI_trial\ugi_notcon.vgs} 165955.50 1 rv add [OutDial_AnswerTimeout]{29} 165955.50 1 rv add [OutDial_RetriesLeft]{0} 165955.50 1 rv add [OutDial_PauseBetweenRetries]{5} 165955.50 1 dial making call tel[3231112] ann[c:\toa\callout\UGI_trial\1651152.wav] vgs[c:\toa\callout\UGI_trial\ugi_trial1.vgs] am[c:\toa\callout\UGI_trial\ugi_am1.vgs] OnHangup[C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] rv[[PhoneNumberCalled]{3231112}[TOAID]{100}[JOBID]{24}[FirstName]{Sally}[LastNam ]{Tan}[Jobdesc]{Building Maint.}[Token]{init}[CallBackPhone]{1234567}[OutDial_ID]{184}[OutDial_OnNotConne ted]{c:\toa\callout\UGI_trial\ugi_notcon.vgs}[OutDial_AnswerTimeout]{29}[OutDial_RetriesLeft]{0}[OutDial_ auseBetweenRetries]{5}] 165955.50 1 script interpretor: VgMulti v6.0.3379 165955.50 1 state Dialing 3231112 165955.52 1 lineMakeCall=>[] 165955.52 1 timer set 39 EV_TIMEOUT_MAKECALL_NORESPONSE 165956.06 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 165956.06 1 event TDX_SETHOOK, iCode=135 state=5200 165956.06 1 LsWaitAfterDialingOut : 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 165956.06 1 tw DialogicEvent 135,RLS_LCSENSE,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 165956.06 1 event RLS_LCSENSE, iCode=135 state=5200 165956.06 1 LsWaitAfterDialingOut : 135,RLS_LCSENSE,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 165956.06 1 Loop Current Sensing reported LC=OFF. Ignored as LoopCurrentReqBeforeDialing=0 165956.06 1 to turn on Loop Current Sensing set in VG.INI, [VGDialer] LoopCurrentReqBeforeDialing=1 170020.45 1 tw DialogicEvent 133,TDX_CALLP,10,4,0,TDX_CALLP,CR_CNCT,CON_PAMD 170020.45 1 event AM, iCode=133 state=5200 170020.45 1 LsWaitAfterDialingOut : 133,AM,10,4,0,CR_CNCT,CON_PAMD, 170020.45 1 event CONNECT, iCode=133 state=5200 170020.45 1 LsWaitAfterDialingOut : 133,CONNECT,10,4,0,CR_CNCT,CON_PAMD, 170020.45 1 event CON_PAMD, iCode=133 state=5200 170020.47 1 LsWaitAfterDialingOut : 133,CON_PAMD,10,4,0,CR_CNCT,CON_PAMD, 170020.47 1 event CR_CNCT, iCode=133 state=5200 170020.47 1 LsWaitAfterDialingOut : 133,CR_CNCT,10,4,0,CON_PAMD,, 170020.47 1 event TDX_CALLP, iCode=133 state=5200 170020.47 1 LsWaitAfterDialingOut : 133,TDX_CALLP,10,4,0,CR_CNCT,CON_PAMD, 170020.47 1 StartPlayingAnsweringMachineMessage hCall=206187, params=10,4,0 170020.47 0 dial callque delete id=184 (MSAccess) 170020.48 1 rvns add [OutDial_Result]{Contacted_AM} 170020.48 1 set LineState().hCall = 206187 in StartPlayingAnsweringMachineMessage 170020.48 1 state AM - wait for end of welcome message... 170020.48 1 dial awaiting end of answering machine message (lvl:10 for 20) 170020.50 1 RecStart [C:\Program Files\VoiceGuide\temp\RecAm_1.wav] ok, RecStartTime=61220.48 170020.50 1 timer set 120 EV_TIMEOUT_HANGUP 170020.50 1 tw DialogicEvent 134,TDX_CST,61960,0,0,DE_LCON,, 170020.50 1 event TDX_CST, iCode=134 state=1152 170020.50 1 LsDialoutRecAnswerMachineWelcMsg EV_UNKNOWN_134 170034.23 1 event EV_SILENCE_DETECTED, iCode=9300 state=1152 170034.23 1 LsDialoutRecAnswerMachineWelcMsg EV_SILENCE_DETECTED 170034.23 1 rec RecSoundStop ok 170034.23 1 RecEndTime=61234.23, RecStartTime=61220.48, Diff=13.75 170034.23 1 rv rec length: AmWelcMsg_RecLen100ms = 138 170034.23 1 rv add [AmWelcMsg_RecLen100ms]{138} 170034.23 1 timer set 1 EV_REC_FINISHED 170034.23 1 tw DialogicEvent 130,TDX_RECORD,0,0,0,TM_MAXSIL,, 170034.23 1 event TDX_RECORD, iCode=130 state=1152 170034.23 1 LsDialoutRecAnswerMachineWelcMsg EV_UNKNOWN_130 170034.27 1 event EV_REC_FINISHED, iCode=8003 state=1152 170034.27 1 LsDialoutRecAnswerMachineWelcMsg EV_REC_FINISHED 170034.27 1 rv replace start: [$RV[AmWelcMsg_RecLen100ms]] 170034.27 1 rvns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[PhoneNumberCalled]{3231112}[TOAID]{100}[JOBID]{24}[FirstName]{Sally}[Last ame]{Tan}[Jobdesc]{Building Maint.}[Token]{init}[CallBackPhone]{1234567}[OutDial_ID]{184}[OutDial_OnNotConne ted]{c:\toa\callout\UGI_trial\ugi_notcon.vgs}[OutDial_AnswerTimeout]{29}[OutDial_RetriesLeft]{0}[OutDial_ auseBetweenRetries]{5}[OutDial_Result]{Contacted_AM}[AmWelcMsg_RecLen100ms]{138} 170034.27 1 rv replace end: [138] 170034.27 1 state Run Answer Machine script [c:\toa\callout\UGI_trial\ugi_am1.vgs] 170034.27 1 tr NewVgsVgm_Goto (c:\toa\callout\UGI_trial\ugi_am1.vgs,,,,,0) 170034.27 1 rv add [scriptEnd_Time]{8/18/2008 5:00:34 PM} 170034.27 1 rv add [scriptEnd_Goto_Script]{c:\toa\callout\UGI_trial\ugi_am1.vgs} 170034.27 1 rv add [scriptEnd_Goto_Module]{} 170034.27 1 rv add [scriptStart_Time]{8/18/2008 5:00:34 PM} 170034.27 1 rv add [scriptStart_CalledFrom_Module]{UpdateTOA} 170034.27 1 FindFullPathToScript_VgsOrVgp start [c:\toa\callout\UGI_trial\ugi_am1.vgs] 170034.27 load start [c:\toa\callout\UGI_trial\ugi_am1.vgs] 170034.27 MemStructVgs_ClearVgs [3] 170034.28 load end 170034.28 1 loaded [c:\toa\callout\UGI_trial\ugi_am1.vgs] into:3 170034.28 1 rvns add [scriptsPath]{c:\toa\callout\UGI_trial\} 170034.28 1 rvns add [scriptPath]{c:\toa\callout\UGI_trial\} 170034.28 1 StartModuleDefault=[Play 16] 170034.28 1 RunModule start [Play,[Play 16],26,,] 170034.28 1 timer clear bForceClear=False 170034.28 1 Play Module start 170034.28 1 state [Play 16] Playing 170034.28 1 state [Play 16] Playing (C:\toa\ugivoice\UGI_Callout_Voice\16511521.wav) 170034.28 1 timer clear bForceClear=False 170034.30 1 play start ok, lPlayId=220000 170034.31 2 tr NewVgsVgm_Goto end 170039.38 1 tw PlayEnd 1 220000 170039.38 1 play end id=220000, (current ID) 170039.38 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 170039.38 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 170039.38 1 path {EV_PLAY_FINISHED} not found 170039.38 1 timer set 10 EV_TIMEOUT_HANGUP 170039.38 1 timer set 0 EV_TIMEOUT_GOTOMODULE 170039.38 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 170039.38 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 170039.38 1 path {EV_TIMEOUT_GOTOMODULE} not found 170039.38 1 next module is [CallForName] (idx=51) 170039.38 1 RunModule start [Play,[CallForName],51,,] 170039.38 1 tw DialogicEvent 129,TDX_PLAY,220000,0,0,,, 170039.38 1 event TDX_PLAY, iCode=129 state=6001 170039.38 1 LsModuleTransition : 129, [TDX_PLAY] 170039.38 1 timer clear bForceClear=False 170039.38 1 Play Module start 170039.38 1 state [CallForName] Playing 170039.38 1 tts deleted previous C:\Program Files\VoiceGuide\temp\tts_1_1.wav 170039.38 1 rv replace start: [<rate speed="-2">$RV[FirstName] $RV[LastName]. I am assembling a crew. Job is $RV[jobdesc].</rate>] 170039.38 1 rvns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[PhoneNumberCalled]{3231112}[TOAID]{100}[JOBID]{24}[FirstName]{Sally}[Last ame]{Tan}[Jobdesc]{Building Maint.}[Token]{init}[CallBackPhone]{1234567}[OutDial_ID]{184}[OutDial_OnNotConne ted]{c:\toa\callout\UGI_trial\ugi_notcon.vgs}[OutDial_AnswerTimeout]{29}[OutDial_RetriesLeft]{0}[OutDial_ auseBetweenRetries]{5}[OutDial_Result]{Contacted_AM}[AmWelcMsg_RecLen100ms]{138} ScriptEnd_Time]{8/18/2008 5:00:34 PM}[scriptEnd_Goto_Script]{c:\toa\callout\UGI_trial\ugi_am1.vgs}[scriptEnd_Goto_Module]{}[scriptStart_Time]{8/18/2008 5:00:34 PM}[scriptStart_CalledFrom_Module]{UpdateTOA}[scriptsPath]{c:\toa\callout\UGI_trial\}[scriptPath]{c:\toa\callout\UGI_trial\} 170039.38 1 rv replace end: [<rate speed="-2">Sally Tan. I am assembling a crew. Job is Building Maint..</rate>] 170039.38 1 tts generate start[<rate speed="-2">Sally Tan. I am assembling a crew. Job is Building Maint..</rate>] 170039.38 1 tts generate wait 170039.47 1 tts generate finish 170039.47 1 state [CallForName] Playing (C:\toa\ugivoice\UGI_Callout_Voice\ThisIsACallFor3.wav, C:\Program Files\VoiceGuide\temp\tts_1_1.wav) 170039.47 1 timer clear bForceClear=False 170039.50 1 play start ok, lPlayId=225187 170046.89 1 tw PlayEnd 1 225187 170046.89 1 play end id=225187, (current ID) 170046.89 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 170046.89 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 170046.89 1 path {EV_PLAY_FINISHED} not found 170046.89 1 timer set 10 EV_TIMEOUT_HANGUP 170046.89 1 timer set 0 EV_TIMEOUT_GOTOMODULE 170046.89 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 170046.89 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 170046.89 1 path {EV_TIMEOUT_GOTOMODULE} not found 170046.89 1 next module is [sayCurrentDateTime] (idx=50) 170046.89 1 RunModule start [say Numbers,[sayCurrentDateTime],50,,] 170046.89 1 tw DialogicEvent 129,TDX_PLAY,225187,0,0,,, 170046.89 1 event TDX_PLAY, iCode=129 state=6001 170046.89 1 LsModuleTransition : 129, [TDX_PLAY] 170046.89 1 timer clear bForceClear=False 170046.89 1 rv replace start: [$RV_STARTTIME] 170046.89 1 rvns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[PhoneNumberCalled]{3231112}[TOAID]{100}[JOBID]{24}[FirstName]{Sally}[Last ame]{Tan}[Jobdesc]{Building Maint.}[Token]{init}[CallBackPhone]{1234567}[OutDial_ID]{184}[OutDial_OnNotConne ted]{c:\toa\callout\UGI_trial\ugi_notcon.vgs}[OutDial_AnswerTimeout]{29}[OutDial_RetriesLeft]{0}[OutDial_ auseBetweenRetries]{5}[OutDial_Result]{Contacted_AM}[AmWelcMsg_RecLen100ms]{138} ScriptEnd_Time]{8/18/2008 5:00:34 PM}[scriptEnd_Goto_Script]{c:\toa\callout\UGI_trial\ugi_am1.vgs}[scriptEnd_Goto_Module]{}[scriptStart_Time]{8/18/2008 5:00:34 PM}[scriptStart_CalledFrom_Module]{UpdateTOA}[scriptsPath]{c:\toa\callout\UGI_trial\}[scriptPath]{c:\toa\callout\UGI_trial\} 170046.89 1 rv replace end: [8/18/2008 5:00:20 PM] 170046.89 1 state [sayCurrentDateTime] Say numbers: 8/18/2008 5:00:20 PM as Date & Time - SQL Long Date & Time 170046.89 1 fn PlaySoundStartNumbers [C:\toa\ugivoice\UGI_Callout_Voice\TimeIsNow3.wav],[],[8/18/2008 5:00:20 PM],Date & Time - SQL Long Date & Time 170046.89 1 svb script:[] 170115.33 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 170115.58 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 170115.58 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 170115.58 1 init atidle reinit : start 170115.58 1 init atidle reinit iConferenceOtherLegLid=-1 170115.58 1 init atidle reinit : reset all LineState variables 170115.58 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 170115.58 1 state Waiting for a call... 170117.77 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 170117.77 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 170117.77 1 setting iDialoutReadyToDialout = 1 170120.03 1 event callstate OFFERING 1 2,0,0 170120.03 1 script interpretor: VgMulti v6.0.3379 170120.03 1 fired OFFERING event to listeners 170120.03 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 170120.03 1 cid CallerID vars set (in 'offering' event) [,,] 170120.03 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 170120.03 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 170120.03 1 tw ring 1 170120.03 1 ring time since last ring event (sec): 0.00 170120.03 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 170120.03 1 should answer as number of rings reached 170120.03 1 rv clear all 170120.03 1 init LineState ResetAtStartOfNewCall. 170120.03 1 starting without answering the call (link pickup is not made) 170120.03 1 StartLoadedVgs at 8/18/2008 5:01:20 PM (VgMulti v6.0.3379) 170120.03 1 set LineState().iVgsIdx=1 170120.03 1 set sScriptToRunOnHangup=[C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] in StartLoadedVgs 170120.03 1 init StartLoadedVgs_InitLineState start 170120.03 1 rv add [$RV_STARTTIME]{8/18/2008 5:01:20 PM} 170120.03 1 rv add [$RV_DEVICEID]{1} 170120.03 1 rv add [DlgcNetworkResource]{dxxxB1C1} 170120.03 1 rv add [DlgcVoiceResource]{dxxxB1C1} 170120.03 1 rv add [$RV_CIDNAME]{} 170120.03 1 rvns add [PathApp]{C:\Program Files\VoiceGuide\} 170120.03 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} 170120.03 1 rvns add [scriptPath]{C:\toa\callout\UGI_trial\} 170120.03 1 rv add [$RV_CIDNUMBER]{} 170120.03 1 RunModule start [Play,[Play 1],17,,] 170120.03 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 170120.03 1 event TDX_CST, iCode=134 state=6001 170120.03 1 LsModuleTransition : 134, [TDX_CST] 170120.03 1 timer clear bForceClear=False 170120.03 1 Play Module start 170120.03 1 state [Play 1] Playing 170120.03 1 answering the call (,,,0) 170120.03 1 timer clear bForceClear=True 170120.66 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 170120.66 1 event TDX_SETHOOK, iCode=135 state=6001 170120.66 1 LsModuleTransition : 135, [TDX_SETHOOK] 170120.66 1 event callstate CONNECTED 1 256,0,0 170120.66 1 LineEvCallState_Connected hDevice=1 params=256,0,0 170120.66 1 WorkingModes tapi= script=BeforeAnswerRun LineState().iState=6001 170121.66 1 Inband detection not enabled 170121.66 1 RunModule start [Play,[Play 1],17,,] 170121.66 1 tw DialogicEvent 134,TDX_CST,537,0,0,DE_LCON,, 170121.66 1 event TDX_CST, iCode=134 state=6001 170121.66 1 LsModuleTransition : 134, [TDX_CST] 170121.66 1 tw DialogicEvent 134,TDX_CST,191,0,0,DE_TONEON,FAX, 170121.66 1 event FAX, iCode=134 state=6001 170121.66 1 LsModuleTransition : 134, [FAX] 170121.66 1 event TDX_CST, iCode=134 state=6001 170121.66 1 LsModuleTransition : 134, [TDX_CST] 170121.67 1 timer clear bForceClear=False 170121.67 1 Play Module start 170121.67 1 state [Play 1] Playing 170121.67 1 state [Play 1] Playing (C:\toa\ugivoice\UGI_Callout_Voice\TimeIsNow3.wav) 170121.67 1 timer clear bForceClear=False 170121.69 1 play start ok, lPlayId=267390 170123.86 1 tw PlayEnd 1 267390 170123.86 1 play end id=267390, (current ID) 170123.86 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 170123.86 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 170123.86 1 path {EV_PLAY_FINISHED} not found 170123.86 1 timer set 10 EV_TIMEOUT_HANGUP 170123.86 1 timer set 0 EV_TIMEOUT_GOTOMODULE 170123.86 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 170123.86 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 170123.86 1 path {EV_TIMEOUT_GOTOMODULE} not found 170123.86 1 next module is [FromUGI] (idx=1) 170123.86 1 RunModule start [Play,[FromUGI],1,,] 170123.86 1 tw DialogicEvent 129,TDX_PLAY,267390,0,0,,, 170123.86 1 event TDX_PLAY, iCode=129 state=6001 170123.86 1 LsModuleTransition : 129, [TDX_PLAY] 170123.86 1 timer clear bForceClear=False 170123.86 1 Play Module start 170123.86 1 state [FromUGI] Playing 170123.86 1 state [FromUGI] Playing (C:\toa\ugivoice\UGI_Callout_Voice\16511521.wav) 170123.86 1 timer clear bForceClear=False 170123.89 1 play start ok, lPlayId=269578 170128.95 1 tw PlayEnd 1 269578 170128.95 1 play end id=269578, (current ID) 170128.95 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 170128.95 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 170128.95 1 path {EV_PLAY_FINISHED} not found 170128.95 1 timer set 10 EV_TIMEOUT_HANGUP 170128.95 1 timer set 1 EV_TIMEOUT_GOTOMODULE 170128.95 1 tw DialogicEvent 129,TDX_PLAY,269578,0,0,,, 170128.95 1 event TDX_PLAY, iCode=129 state=1101 170128.95 1 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 170128.95 1 path {TDX_PLAY} not found 170129.97 1 timer fired EV_TIMEOUT_GOTOMODULE 170129.97 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 170129.97 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 170129.97 1 path {EV_TIMEOUT_GOTOMODULE} not found 170129.97 1 next module is [GetCall_Id] (idx=7) 170129.97 1 RunModule start [Get Numbers,[GetCall_Id],7,,] 170129.97 1 timer clear bForceClear=False 170129.97 1 state [GetCall_Id] Number Input 170129.97 1 state [GetCall_Id] Playing (C:\toa\ugivoice\UGI_Callout_Voice\EnterRequestID_2.wav) 170129.97 1 timer clear bForceClear=False 170130.05 1 play start ok, lPlayId=275687 170142.42 1 tw DialogicEvent 134,TDX_CST,2176,0,0,DE_LCOF,, 170142.42 1 event DE_LCOF, iCode=134 state=1300 170142.42 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,DE_LCOF 170142.42 1 path {DE_LCOF} not found 170142.42 1 HangupCall start (Loop Current Off (non-xfer vgm)) 170142.42 1 rv add [Hangup Time]{8/18/2008 5:01:42 PM} 170142.42 1 state Hanging up call... [Loop Current Off (non-xfer vgm)] 170142.42 1 HangupCall_Common hCall=1 170142.42 1 play PlayStop ok 170142.42 1 timer set 1 EV_TIMEOUT_DOLINEDROP 170142.42 1 fnHangupCall end 170142.42 1 tw PlayEnd 1 275687 170142.42 1 play end id=275687, (current ID) 170142.42 1 event EV_PLAY_FINISHED, iCode=8001 state=900 170142.42 1 LsAwaitingCalls EV_PLAY_FINISHED 170142.42 1 tw DialogicEvent 129,TDX_PLAY,275687,0,0,,, 170142.42 1 event TDX_PLAY, iCode=129 state=900 170142.42 1 LsAwaitingCalls EV_UNKNOWN_129 170142.73 1 tw DialogicEvent 134,TDX_CST,31,0,0,DE_LCON,, 170142.73 1 event TDX_CST, iCode=134 state=900 170142.73 1 LsAwaitingCalls EV_UNKNOWN_134 170143.44 1 timer fired EV_TIMEOUT_DOLINEDROP 170143.44 1 event EV_TIMEOUT_DOLINEDROP, iCode=9102 state=900 170143.44 1 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 170143.47 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 170143.47 1 event TDX_SETHOOK, iCode=135 state=900 170143.47 1 LsAwaitingCalls EV_UNKNOWN_135 170143.47 1 event callstate IDLE 1 1,0,0 170143.47 1 WorkingMode@Idle= 170143.47 1 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 170143.47 1 timer clear bForceClear=True 170143.47 1 rec RecSoundStop ok 170143.48 1 play PlayStop ok 170143.48 1 rv add [CallEndTime]{8/18/2008 5:01:43 PM} 170143.48 1 on-hangup script:[C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] 170143.48 1 FindFullPathToScript_VgsOrVgp start [C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] 170143.48 0 LoadedVgs_Find C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs at idx=2 170143.48 1 setting .iVgmIdx_AfterHangupRun=18, .iVgsIdx_AfterHangupRun=2 170143.48 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 170143.77 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 170143.77 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 170143.77 1 init atidle reinit : start 170143.77 1 starting AfterHangup script 170143.77 1 RunModule start [Run vb script:[C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] 170410.39 1 FindFullPathToScript_VgsOrVgp start [C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs] 170410.39 0 LoadedVgs_Find C:\toa\callout\UGI_trial\ugi_onfinish_1.vgs at idx=2 170410.39 1 setting .iVgmIdx_AfterHangupRun=18, .iVgsIdx_AfterHangupRun=2 170410.39 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 170410.67 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 170410.67 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 170410.67 1 init atidle reinit : start 170410.67 1 starting AfterHangup script 170410.67 1 RunModule start [Run vb script:[] 171431.42 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 171431.70 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 171431.70 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 171431.70 1 init atidle reinit : start 171431.70 1 init atidle reinit iConferenceOtherLegLid=-1 171431.70 1 init atidle reinit : reset all LineState variables 171431.70 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171431.70 1 state Waiting for a call... 171433.89 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171433.89 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 171433.89 1 setting iDialoutReadyToDialout = 1 171436.88 1 event callstate OFFERING 1 2,0,0 171436.88 1 script interpretor: VgMulti v6.0.3379 171436.88 1 fired OFFERING event to listeners 171436.88 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 171436.88 1 cid CallerID vars set (in 'offering' event) [,,] 171436.88 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 171436.88 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 171436.88 1 tw ring 1 171436.88 1 ring time since last ring event (sec): 0.00 171436.88 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 171436.88 1 should answer as number of rings reached 171436.88 1 rv clear all 171436.88 1 init LineState ResetAtStartOfNewCall. 171436.88 1 starting without answering the call (link pickup is not made) 171436.88 1 StartLoadedVgs at 8/18/2008 5:14:36 PM (VgMulti v6.0.3379) 171436.88 1 set LineState().iVgsIdx=6 171436.88 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 171436.88 1 init StartLoadedVgs_InitLineState start 171436.88 1 rv add [$RV_STARTTIME]{8/18/2008 5:14:36 PM} 171436.88 1 rv add [$RV_DEVICEID]{1} 171436.88 1 rv add [DlgcNetworkResource]{dxxxB1C1} 171436.88 1 rv add [DlgcVoiceResource]{dxxxB1C1} 171436.88 1 rv add [$RV_CIDNAME]{} 171436.88 1 rvns add [PathApp]{C:\Program Files\VoiceGuide\} 171436.88 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} 171436.88 1 rvns add [scriptPath]{C:\toa\callout\UGI_trial\} 171436.88 1 rv add [$RV_CIDNUMBER]{} 171436.88 1 RunModule start [Play,[Play 1],62,,] 171436.88 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 171436.88 1 event TDX_CST, iCode=134 state=6001 171436.88 1 LsModuleTransition : 134, [TDX_CST] 171436.88 1 timer clear bForceClear=False 171436.88 1 Play Module start 171436.88 1 state [Play 1] Playing 171436.88 1 answering the call (,,,0) 171436.88 1 timer clear bForceClear=True 171437.50 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 171437.50 1 event TDX_SETHOOK, iCode=135 state=6001 171437.50 1 LsModuleTransition : 135, [TDX_SETHOOK] 171437.50 1 event callstate CONNECTED 1 256,0,0 171437.50 1 LineEvCallState_Connected hDevice=1 params=256,0,0 171437.50 1 WorkingModes tapi= script=BeforeAnswerRun LineState().iState=6001 171438.50 1 Inband detection not enabled 171438.50 1 RunModule start [Play,[Play 1],62,,] 171438.50 1 tw DialogicEvent 134,TDX_CST,608,0,0,DE_LCON,, 171438.50 1 event TDX_CST, iCode=134 state=6001 171438.50 1 LsModuleTransition : 134, [TDX_CST] 171438.50 1 tw DialogicEvent 134,TDX_CST,191,0,0,DE_TONEON,FAX, 171438.50 1 event FAX, iCode=134 state=6001 171438.50 1 LsModuleTransition : 134, [FAX] 171438.50 1 event TDX_CST, iCode=134 state=6001 171438.50 1 LsModuleTransition : 134, [TDX_CST] 171438.52 1 timer clear bForceClear=False 171438.52 1 Play Module start 171438.52 1 state [Play 1] Playing 171438.52 1 state [Play 1] Playing (C:\toa\ugivoice\UGI_Callout_Voice\TimeIsNow3.wav) 171438.52 1 timer clear bForceClear=False 171438.53 1 play start ok, lPlayId=64234 171440.70 1 tw PlayEnd 1 64234 171440.70 1 play end id=64234, (current ID) 171440.70 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171440.70 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171440.70 1 path {EV_PLAY_FINISHED} not found 171440.70 1 timer set 10 EV_TIMEOUT_HANGUP 171440.70 1 timer set 0 EV_TIMEOUT_GOTOMODULE 171440.70 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171440.70 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171440.70 1 path {EV_TIMEOUT_GOTOMODULE} not found 171440.70 1 next module is [FromUGI] (idx=27) 171440.70 1 RunModule start [Play,[FromUGI],27,,] 171440.70 1 tw DialogicEvent 129,TDX_PLAY,64234,0,0,,, 171440.70 1 event TDX_PLAY, iCode=129 state=6001 171440.70 1 LsModuleTransition : 129, [TDX_PLAY] 171440.70 1 timer clear bForceClear=False 171440.70 1 Play Module start 171440.70 1 state [FromUGI] Playing 171440.70 1 state [FromUGI] Playing (C:\toa\ugivoice\UGI_Callout_Voice\16511521.wav) 171440.70 1 timer clear bForceClear=False 171440.73 1 play start ok, lPlayId=66421 171445.80 1 tw PlayEnd 1 66421 171445.80 1 play end id=66421, (current ID) 171445.80 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171445.80 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171445.80 1 path {EV_PLAY_FINISHED} not found 171445.80 1 timer set 10 EV_TIMEOUT_HANGUP 171445.80 1 timer set 1 EV_TIMEOUT_GOTOMODULE 171445.80 1 tw DialogicEvent 129,TDX_PLAY,66421,0,0,,, 171445.80 1 event TDX_PLAY, iCode=129 state=1101 171445.80 1 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 171445.80 1 path {TDX_PLAY} not found 171446.81 1 timer fired EV_TIMEOUT_GOTOMODULE 171446.81 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171446.81 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171446.81 1 path {EV_TIMEOUT_GOTOMODULE} not found 171446.81 1 next module is [GetCall_Id] (idx=52) 171446.81 1 RunModule start [Get Numbers,[GetCall_Id],52,,] 171446.81 1 timer clear bForceClear=False 171446.81 1 state [GetCall_Id] Number Input 171446.81 1 state [GetCall_Id] Playing (C:\toa\ugivoice\UGI_Callout_Voice\EnterRequestID_2.wav) 171446.81 1 timer clear bForceClear=False 171446.89 1 play start ok, lPlayId=72531 171459.22 1 tw DialogicEvent 134,TDX_CST,2173,0,0,DE_LCOF,, 171459.22 1 event DE_LCOF, iCode=134 state=1300 171459.22 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,DE_LCOF 171459.22 1 path {DE_LCOF} not found 171459.22 1 HangupCall start (Loop Current Off (non-xfer vgm)) 171459.22 1 rv add [Hangup Time]{8/18/2008 5:14:59 PM} 171459.23 1 state Hanging up call... [Loop Current Off (non-xfer vgm)] 171459.23 1 HangupCall_Common hCall=1 171459.23 1 play PlayStop ok 171459.23 1 timer set 1 EV_TIMEOUT_DOLINEDROP 171459.23 1 fnHangupCall end 171459.23 1 tw PlayEnd 1 72531 171459.23 1 play end id=72531, (current ID) 171459.23 1 event EV_PLAY_FINISHED, iCode=8001 state=900 171459.23 1 LsAwaitingCalls EV_PLAY_FINISHED 171459.23 1 tw DialogicEvent 129,TDX_PLAY,72531,0,0,,, 171459.23 1 event TDX_PLAY, iCode=129 state=900 171459.23 1 LsAwaitingCalls EV_UNKNOWN_129 171459.55 1 tw DialogicEvent 134,TDX_CST,32,0,0,DE_LCON,, 171459.55 1 event TDX_CST, iCode=134 state=900 171459.55 1 LsAwaitingCalls EV_UNKNOWN_134 171500.23 1 timer fired EV_TIMEOUT_DOLINEDROP 171500.23 1 event EV_TIMEOUT_DOLINEDROP, iCode=9102 state=900 171500.23 1 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 171500.27 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 171500.27 1 event TDX_SETHOOK, iCode=135 state=900 171500.27 1 LsAwaitingCalls EV_UNKNOWN_135 171500.27 1 event callstate IDLE 1 1,0,0 171500.27 1 WorkingMode@Idle= 171500.27 1 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 171500.27 1 timer clear bForceClear=True 171500.27 1 rec RecSoundStop ok 171500.28 1 play PlayStop ok 171500.28 1 rv add [CallEndTime]{8/18/2008 5:15:00 PM} 171500.28 1 on-hangup script:[] 171500.28 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 171500.56 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 171500.56 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 171500.56 1 init atidle reinit : start 171500.56 1 init atidle reinit iConferenceOtherLegLid=-1 171500.56 1 init atidle reinit : reset all LineState variables 171500.56 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171500.56 1 state Waiting for a call... 171502.53 1 tw DialogicEvent 134,TDX_CST,191,0,0,DE_TONEON,FAX, 171502.53 1 event FAX, iCode=134 state=900 171502.53 1 LsAwaitingCalls EV_UNKNOWN_134 171502.53 1 event TDX_CST, iCode=134 state=900 171502.53 1 LsAwaitingCalls EV_UNKNOWN_134 171502.75 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171502.75 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 171502.75 1 setting iDialoutReadyToDialout = 1 171503.16 1 event callstate OFFERING 1 2,0,0 171503.16 1 script interpretor: VgMulti v6.0.3379 171503.16 1 fired OFFERING event to listeners 171503.16 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 171503.17 1 cid CallerID vars set (in 'offering' event) [,,] 171503.17 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 171503.17 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 171503.17 1 tw ring 1 171503.17 1 ring time since last ring event (sec): 0.00 171503.17 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 171503.17 1 should answer as number of rings reached 171503.17 1 rv clear all 171503.17 1 init LineState ResetAtStartOfNewCall. 171503.17 1 starting without answering the call (link pickup is not made) 171503.17 1 StartLoadedVgs at 8/18/2008 5:15:03 PM (VgMulti v6.0.3379) 171503.17 1 set LineState().iVgsIdx=6 171503.17 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 171503.17 1 init StartLoadedVgs_InitLineState start 171503.17 1 rv add [$RV_STARTTIME]{8/18/2008 5:15:03 PM} 171503.17 1 rv add [$RV_DEVICEID]{1} 171503.17 1 rv add [DlgcNetworkResource]{dxxxB1C1} 171503.17 1 rv add [DlgcVoiceResource]{dxxxB1C1} 171503.17 1 rv add [$RV_CIDNAME]{} 171503.17 1 rvns add [PathApp]{C:\Program Files\VoiceGuide\} 171503.17 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} 171503.17 1 rvns add [scriptPath]{C:\toa\callout\UGI_trial\} 171503.17 1 rv add [$RV_CIDNUMBER]{} 171503.17 1 RunModule start [Play,[Play 1],62,,] 171503.17 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 171503.17 1 event TDX_CST, iCode=134 state=6001 171503.17 1 LsModuleTransition : 134, [TDX_CST] 171503.17 1 timer clear bForceClear=False 171503.17 1 Play Module start 171503.17 1 state [Play 1] Playing 171503.17 1 answering the call (,,,0) 171503.17 1 timer clear bForceClear=True 171503.80 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 171503.80 1 event TDX_SETHOOK, iCode=135 state=6001 171503.80 1 LsModuleTransition : 135, [TDX_SETHOOK] 171503.80 1 event callstate CONNECTED 1 256,0,0 171503.80 1 LineEvCallState_Connected hDevice=1 params=256,0,0 171503.80 1 WorkingModes tapi= script=BeforeAnswerRun LineState().iState=6001 171503.80 1 Inband detection not enabled 171503.80 1 RunModule start [Play,[Play 1],62,,] 171503.80 1 timer clear bForceClear=False 171503.80 1 Play Module start 171503.80 1 state [Play 1] Playing 171503.80 1 state [Play 1] Playing (C:\toa\ugivoice\UGI_Callout_Voice\TimeIsNow3.wav) 171503.80 1 timer clear bForceClear=False 171503.81 1 play start ok, lPlayId=89515 171503.81 1 tw DialogicEvent 134,TDX_CST,352,0,0,DE_LCON,, 171503.81 1 event TDX_CST, iCode=134 state=1100 171503.81 1 LsPlayMsg EV_UNKNOWN_134,TDX_CST 171503.81 1 path {TDX_CST} not found 171505.98 1 tw PlayEnd 1 89515 171505.98 1 play end id=89515, (current ID) 171505.98 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171506.00 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171506.00 1 path {EV_PLAY_FINISHED} not found 171506.00 1 timer set 10 EV_TIMEOUT_HANGUP 171506.00 1 timer set 0 EV_TIMEOUT_GOTOMODULE 171506.00 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171506.00 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171506.00 1 path {EV_TIMEOUT_GOTOMODULE} not found 171506.00 1 next module is [FromUGI] (idx=27) 171506.00 1 RunModule start [Play,[FromUGI],27,,] 171506.00 1 tw DialogicEvent 129,TDX_PLAY,89515,0,0,,, 171506.00 1 event TDX_PLAY, iCode=129 state=6001 171506.00 1 LsModuleTransition : 129, [TDX_PLAY] 171506.00 1 timer clear bForceClear=False 171506.00 1 Play Module start 171506.00 1 state [FromUGI] Playing 171506.00 1 state [FromUGI] Playing (C:\toa\ugivoice\UGI_Callout_Voice\16511521.wav) 171506.00 1 timer clear bForceClear=False 171506.02 1 play start ok, lPlayId=91718 171511.08 1 tw PlayEnd 1 91718 171511.08 1 play end id=91718, (current ID) 171511.08 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171511.08 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171511.08 1 path {EV_PLAY_FINISHED} not found 171511.08 1 timer set 10 EV_TIMEOUT_HANGUP 171511.08 1 timer set 1 EV_TIMEOUT_GOTOMODULE 171511.08 1 tw DialogicEvent 129,TDX_PLAY,91718,0,0,,, 171511.08 1 event TDX_PLAY, iCode=129 state=1101 171511.08 1 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 171511.08 1 path {TDX_PLAY} not found 171512.16 1 timer fired EV_TIMEOUT_GOTOMODULE 171512.16 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171512.16 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171512.16 1 path {EV_TIMEOUT_GOTOMODULE} not found 171512.16 1 next module is [GetCall_Id] (idx=52) 171512.16 1 RunModule start [Get Numbers,[GetCall_Id],52,,] 171512.16 1 timer clear bForceClear=False 171512.16 1 state [GetCall_Id] Number Input 171512.16 1 state [GetCall_Id] Playing (C:\toa\ugivoice\UGI_Callout_Voice\EnterRequestID_2.wav) 171512.16 1 timer clear bForceClear=False 171512.23 1 play start ok, lPlayId=97875 171524.42 1 tw DialogicEvent 134,TDX_CST,2063,0,0,DE_LCOF,, 171524.42 1 event DE_LCOF, iCode=134 state=1300 171524.42 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,DE_LCOF 171524.42 1 path {DE_LCOF} not found 171524.42 1 HangupCall start (Loop Current Off (non-xfer vgm)) 171524.42 1 rv add [Hangup Time]{8/18/2008 5:15:24 PM} 171524.42 1 state Hanging up call... [Loop Current Off (non-xfer vgm)] 171524.42 1 HangupCall_Common hCall=1 171524.44 1 play PlayStop ok 171524.44 1 timer set 1 EV_TIMEOUT_DOLINEDROP 171524.44 1 fnHangupCall end 171524.44 1 tw PlayEnd 1 97875 171524.44 1 play end id=97875, (current ID) 171524.44 1 event EV_PLAY_FINISHED, iCode=8001 state=900 171524.44 1 LsAwaitingCalls EV_PLAY_FINISHED 171524.44 1 tw DialogicEvent 129,TDX_PLAY,97875,0,0,,, 171524.44 1 event TDX_PLAY, iCode=129 state=900 171524.44 1 LsAwaitingCalls EV_UNKNOWN_129 171524.73 1 tw DialogicEvent 134,TDX_CST,31,0,0,DE_LCON,, 171524.73 1 event TDX_CST, iCode=134 state=900 171524.73 1 LsAwaitingCalls EV_UNKNOWN_134 171525.47 1 timer fired EV_TIMEOUT_DOLINEDROP 171525.47 1 event EV_TIMEOUT_DOLINEDROP, iCode=9102 state=900 171525.47 1 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 171525.52 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 171525.52 1 event TDX_SETHOOK, iCode=135 state=900 171525.52 1 LsAwaitingCalls EV_UNKNOWN_135 171525.52 1 event callstate IDLE 1 1,0,0 171525.52 1 WorkingMode@Idle= 171525.52 1 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 171525.52 1 timer clear bForceClear=True 171525.52 1 rec RecSoundStop ok 171525.52 1 play PlayStop ok 171525.52 1 rv add [CallEndTime]{8/18/2008 5:15:25 PM} 171525.52 1 on-hangup script:[] 171525.52 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 171525.80 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 171525.80 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 171525.80 1 init atidle reinit : start 171525.80 1 init atidle reinit iConferenceOtherLegLid=-1 171525.80 1 init atidle reinit : reset all LineState variables 171525.80 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171525.80 1 state Waiting for a call... 171527.98 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171527.98 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 171527.98 1 setting iDialoutReadyToDialout = 1 171707.20 0 sys cleanup Start 171707.20 0 sys cleanup End 171747.41 1 tw DialogicEvent 134,TDX_CST,193,0,0,DE_TONEON,DISCONNECT_TAPI2, 171747.41 1 event DISCONNECT_TAPI2, iCode=134 state=900 171747.41 1 LsAwaitingCalls EV_UNKNOWN_134 171747.41 1 HangupCall start (Default Handler 20: DISCONNECT_TAPI2) 171747.41 1 already IDLE. HangupCall ignored. 171747.41 1 init atidle reinit : start 171747.41 1 init atidle reinit iConferenceOtherLegLid=-1 171747.41 1 init atidle reinit : reset all LineState variables 171747.41 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171747.41 1 state Waiting for a call... 171747.41 1 event TDX_CST, iCode=134 state=900 171747.41 1 LsAwaitingCalls EV_UNKNOWN_134 171749.52 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171749.52 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 171749.52 1 setting iDialoutReadyToDialout = 1 171757.05 1 tw DialogicEvent 134,TDX_CST,193,0,0,DE_TONEON,DISCONNECT_TAPI2, 171757.05 1 event DISCONNECT_TAPI2, iCode=134 state=900 171757.05 1 LsAwaitingCalls EV_UNKNOWN_134 171757.05 1 HangupCall start (Default Handler 20: DISCONNECT_TAPI2) 171757.05 1 already IDLE. HangupCall ignored. 171757.05 1 init atidle reinit : start 171757.05 1 init atidle reinit iConferenceOtherLegLid=-1 171757.05 1 init atidle reinit : reset all LineState variables 171757.05 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171757.05 1 state Waiting for a call... 171757.05 1 event TDX_CST, iCode=134 state=900 171757.05 1 LsAwaitingCalls EV_UNKNOWN_134 171759.14 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171759.14 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 171759.14 1 setting iDialoutReadyToDialout = 1 171856.17 1 event callstate OFFERING 1 2,0,0 171856.17 1 script interpretor: VgMulti v6.0.3379 171856.17 1 fired OFFERING event to listeners 171856.17 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 171856.17 1 cid CallerID vars set (in 'offering' event) [,,] 171856.17 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 171856.17 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 171856.17 1 tw ring 1 171856.17 1 ring time since last ring event (sec): 0.00 171856.17 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 171856.17 1 should answer as number of rings reached 171856.17 1 rv clear all 171856.17 1 init LineState ResetAtStartOfNewCall. 171856.17 1 starting without answering the call (link pickup is not made) 171856.17 1 StartLoadedVgs at 8/18/2008 5:18:56 PM (VgMulti v6.0.3379) 171856.17 1 set LineState().iVgsIdx=6 171856.17 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 171856.17 1 init StartLoadedVgs_InitLineState start 171856.17 1 rv add [$RV_STARTTIME]{8/18/2008 5:18:56 PM} 171856.17 1 rv add [$RV_DEVICEID]{1} 171856.17 1 rv add [DlgcNetworkResource]{dxxxB1C1} 171856.17 1 rv add [DlgcVoiceResource]{dxxxB1C1} 171856.17 1 rv add [$RV_CIDNAME]{} 171856.17 1 rvns add [PathApp]{C:\Program Files\VoiceGuide\} 171856.17 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} 171856.17 1 rvns add [scriptPath]{C:\toa\callout\UGI_trial\} 171856.17 1 rv add [$RV_CIDNUMBER]{} 171856.17 1 RunModule start [Play,[Play 1],62,,] 171856.17 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 171856.17 1 event TDX_CST, iCode=134 state=6001 171856.17 1 LsModuleTransition : 134, [TDX_CST] 171856.17 1 timer clear bForceClear=False 171856.17 1 Play Module start 171856.17 1 state [Play 1] Playing 171856.17 1 answering the call (,,,0) 171856.17 1 timer clear bForceClear=True 171856.80 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 171856.80 1 event TDX_SETHOOK, iCode=135 state=6001 171856.80 1 LsModuleTransition : 135, [TDX_SETHOOK] 171856.80 1 event callstate CONNECTED 1 256,0,0 171856.80 1 LineEvCallState_Connected hDevice=1 params=256,0,0 171856.80 1 WorkingModes tapi= script=BeforeAnswerRun LineState().iState=6001 171857.80 1 Inband detection not enabled 171857.80 1 RunModule start [Play,[Play 1],62,,] 171857.80 1 tw DialogicEvent 134,TDX_CST,21129,0,0,DE_LCON,, 171857.80 1 event TDX_CST, iCode=134 state=6001 171857.80 1 LsModuleTransition : 134, [TDX_CST] 171857.80 1 tw DialogicEvent 134,TDX_CST,191,0,0,DE_TONEON,FAX, 171857.80 1 event FAX, iCode=134 state=6001 171857.80 1 LsModuleTransition : 134, [FAX] 171857.80 1 event TDX_CST, iCode=134 state=6001 171857.80 1 LsModuleTransition : 134, [TDX_CST] 171857.80 1 timer clear bForceClear=False 171857.80 1 Play Module start 171857.80 1 state [Play 1] Playing 171857.80 1 state [Play 1] Playing (C:\toa\ugivoice\UGI_Callout_Voice\TimeIsNow3.wav) 171857.80 1 timer clear bForceClear=False 171857.81 1 play start ok, lPlayId=323515 171900.00 1 tw PlayEnd 1 323515 171900.00 1 play end id=323515, (current ID) 171900.00 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171900.00 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171900.00 1 path {EV_PLAY_FINISHED} not found 171900.00 1 timer set 10 EV_TIMEOUT_HANGUP 171900.00 1 timer set 0 EV_TIMEOUT_GOTOMODULE 171900.00 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171900.00 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171900.00 1 path {EV_TIMEOUT_GOTOMODULE} not found 171900.00 1 next module is [FromUGI] (idx=27) 171900.00 1 RunModule start [Play,[FromUGI],27,,] 171900.00 1 tw DialogicEvent 129,TDX_PLAY,323515,0,0,,, 171900.00 1 event TDX_PLAY, iCode=129 state=6001 171900.00 1 LsModuleTransition : 129, [TDX_PLAY] 171900.00 1 timer clear bForceClear=False 171900.00 1 Play Module start 171900.00 1 state [FromUGI] Playing 171900.00 1 state [FromUGI] Playing (C:\toa\ugivoice\UGI_Callout_Voice\16511521.wav) 171900.00 1 timer clear bForceClear=False 171900.03 1 play start ok, lPlayId=325718 171905.09 1 tw PlayEnd 1 325718 171905.09 1 play end id=325718, (current ID) 171905.09 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171905.09 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171905.09 1 path {EV_PLAY_FINISHED} not found 171905.09 1 timer set 10 EV_TIMEOUT_HANGUP 171905.09 1 timer set 1 EV_TIMEOUT_GOTOMODULE 171905.09 1 tw DialogicEvent 129,TDX_PLAY,325718,0,0,,, 171905.09 1 event TDX_PLAY, iCode=129 state=1101 171905.09 1 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 171905.09 1 path {TDX_PLAY} not found 171906.11 1 timer fired EV_TIMEOUT_GOTOMODULE 171906.11 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171906.11 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171906.11 1 path {EV_TIMEOUT_GOTOMODULE} not found 171906.11 1 next module is [GetCall_Id] (idx=52) 171906.11 1 RunModule start [Get Numbers,[GetCall_Id],52,,] 171906.11 1 timer clear bForceClear=False 171906.11 1 state [GetCall_Id] Number Input 171906.11 1 state [GetCall_Id] Playing (C:\toa\ugivoice\UGI_Callout_Voice\EnterRequestID_2.wav) 171906.11 1 timer clear bForceClear=False 171906.19 1 play start ok, lPlayId=331828 171918.52 1 tw DialogicEvent 134,TDX_CST,2173,0,0,DE_LCOF,, 171918.52 1 event DE_LCOF, iCode=134 state=1300 171918.52 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,DE_LCOF 171918.52 1 path {DE_LCOF} not found 171918.52 1 HangupCall start (Loop Current Off (non-xfer vgm)) 171918.52 1 rv add [Hangup Time]{8/18/2008 5:19:18 PM} 171918.52 1 state Hanging up call... [Loop Current Off (non-xfer vgm)] 171918.52 1 HangupCall_Common hCall=1 171918.55 1 play PlayStop ok 171918.55 1 timer set 1 EV_TIMEOUT_DOLINEDROP 171918.55 1 fnHangupCall end 171918.55 1 tw PlayEnd 1 331828 171918.55 1 play end id=331828, (current ID) 171918.55 1 event EV_PLAY_FINISHED, iCode=8001 state=900 171918.55 1 LsAwaitingCalls EV_PLAY_FINISHED 171918.55 1 tw DialogicEvent 129,TDX_PLAY,331828,0,0,,, 171918.55 1 event TDX_PLAY, iCode=129 state=900 171918.55 1 LsAwaitingCalls EV_UNKNOWN_129 171918.83 1 tw DialogicEvent 134,TDX_CST,30,0,0,DE_LCON,, 171918.83 1 event TDX_CST, iCode=134 state=900 171918.83 1 LsAwaitingCalls EV_UNKNOWN_134 171919.53 1 timer fired EV_TIMEOUT_DOLINEDROP 171919.53 1 event EV_TIMEOUT_DOLINEDROP, iCode=9102 state=900 171919.53 1 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 171919.56 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 171919.56 1 event TDX_SETHOOK, iCode=135 state=900 171919.56 1 LsAwaitingCalls EV_UNKNOWN_135 171919.56 1 event callstate IDLE 1 1,0,0 171919.56 1 WorkingMode@Idle= 171919.56 1 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 171919.56 1 timer clear bForceClear=True 171919.56 1 rec RecSoundStop ok 171919.58 1 play PlayStop ok 171919.58 1 rv add [CallEndTime]{8/18/2008 5:19:19 PM} 171919.58 1 on-hangup script:[] 171919.58 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 171919.86 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 171919.86 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 171919.86 1 init atidle reinit : start 171919.86 1 init atidle reinit iConferenceOtherLegLid=-1 171919.86 1 init atidle reinit : reset all LineState variables 171919.86 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171919.86 1 state Waiting for a call... 171921.84 1 tw DialogicEvent 134,TDX_CST,191,0,0,DE_TONEON,FAX, 171921.84 1 event FAX, iCode=134 state=900 171921.84 1 LsAwaitingCalls EV_UNKNOWN_134 171921.84 1 event TDX_CST, iCode=134 state=900 171921.84 1 LsAwaitingCalls EV_UNKNOWN_134 171922.05 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171922.05 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 171922.05 1 setting iDialoutReadyToDialout = 1 171922.47 1 event callstate OFFERING 1 2,0,0 171922.47 1 script interpretor: VgMulti v6.0.3379 171922.47 1 fired OFFERING event to listeners 171922.47 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 171922.47 1 cid CallerID vars set (in 'offering' event) [,,] 171922.47 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 171922.47 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 171922.47 1 tw ring 1 171922.47 1 ring time since last ring event (sec): 0.00 171922.47 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 171922.47 1 should answer as number of rings reached 171922.47 1 rv clear all 171922.47 1 init LineState ResetAtStartOfNewCall. 171922.47 1 starting without answering the call (link pickup is not made) 171922.47 1 StartLoadedVgs at 8/18/2008 5:19:22 PM (VgMulti v6.0.3379) 171922.47 1 set LineState().iVgsIdx=6 171922.47 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 171922.47 1 init StartLoadedVgs_InitLineState start 171922.47 1 rv add [$RV_STARTTIME]{8/18/2008 5:19:22 PM} 171922.47 1 rv add [$RV_DEVICEID]{1} 171922.47 1 rv add [DlgcNetworkResource]{dxxxB1C1} 171922.47 1 rv add [DlgcVoiceResource]{dxxxB1C1} 171922.47 1 rv add [$RV_CIDNAME]{} 171922.47 1 rvns add [PathApp]{C:\Program Files\VoiceGuide\} 171922.47 1 rvns add [scriptsPath]{C:\toa\callout\UGI_trial\} 171922.47 1 rvns add [scriptPath]{C:\toa\callout\UGI_trial\} 171922.47 1 rv add [$RV_CIDNUMBER]{} 171922.47 1 RunModule start [Play,[Play 1],62,,] 171922.47 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 171922.47 1 event TDX_CST, iCode=134 state=6001 171922.47 1 LsModuleTransition : 134, [TDX_CST] 171922.47 1 timer clear bForceClear=False 171922.47 1 Play Module start 171922.47 1 state [Play 1] Playing 171922.47 1 answering the call (,,,0) 171922.47 1 timer clear bForceClear=True 171923.09 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 171923.09 1 event TDX_SETHOOK, iCode=135 state=6001 171923.09 1 LsModuleTransition : 135, [TDX_SETHOOK] 171923.09 1 event callstate CONNECTED 1 256,0,0 171923.09 1 LineEvCallState_Connected hDevice=1 params=256,0,0 171923.09 1 WorkingModes tapi= script=BeforeAnswerRun LineState().iState=6001 171923.09 1 Inband detection not enabled 171923.09 1 RunModule start [Play,[Play 1],62,,] 171923.09 1 tw DialogicEvent 134,TDX_CST,352,0,0,DE_LCON,, 171923.09 1 event TDX_CST, iCode=134 state=6001 171923.09 1 LsModuleTransition : 134, [TDX_CST] 171923.09 1 timer clear bForceClear=False 171923.09 1 Play Module start 171923.09 1 state [Play 1] Playing 171923.09 1 state [Play 1] Playing (C:\toa\ugivoice\UGI_Callout_Voice\TimeIsNow3.wav) 171923.09 1 timer clear bForceClear=False 171923.11 1 play start ok, lPlayId=348812 171925.30 1 tw PlayEnd 1 348812 171925.30 1 play end id=348812, (current ID) 171925.30 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171925.30 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171925.30 1 path {EV_PLAY_FINISHED} not found 171925.30 1 timer set 10 EV_TIMEOUT_HANGUP 171925.30 1 timer set 0 EV_TIMEOUT_GOTOMODULE 171925.30 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171925.30 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171925.30 1 path {EV_TIMEOUT_GOTOMODULE} not found 171925.30 1 next module is [FromUGI] (idx=27) 171925.30 1 RunModule start [Play,[FromUGI],27,,] 171925.30 1 tw DialogicEvent 129,TDX_PLAY,348812,0,0,,, 171925.30 1 event TDX_PLAY, iCode=129 state=6001 171925.30 1 LsModuleTransition : 129, [TDX_PLAY] 171925.30 1 timer clear bForceClear=False 171925.30 1 Play Module start 171925.30 1 state [FromUGI] Playing 171925.30 1 state [FromUGI] Playing (C:\toa\ugivoice\UGI_Callout_Voice\16511521.wav) 171925.30 1 timer clear bForceClear=False 171925.31 1 play start ok, lPlayId=351015 171930.39 1 tw PlayEnd 1 351015 171930.39 1 play end id=351015, (current ID) 171930.39 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 171930.39 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 171930.39 1 path {EV_PLAY_FINISHED} not found 171930.39 1 timer set 10 EV_TIMEOUT_HANGUP 171930.39 1 timer set 1 EV_TIMEOUT_GOTOMODULE 171930.39 1 tw DialogicEvent 129,TDX_PLAY,351015,0,0,,, 171930.39 1 event TDX_PLAY, iCode=129 state=1101 171930.39 1 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 171930.39 1 path {TDX_PLAY} not found 171931.45 1 timer fired EV_TIMEOUT_GOTOMODULE 171931.45 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 171931.45 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 171931.45 1 path {EV_TIMEOUT_GOTOMODULE} not found 171931.45 1 next module is [GetCall_Id] (idx=52) 171931.45 1 RunModule start [Get Numbers,[GetCall_Id],52,,] 171931.45 1 timer clear bForceClear=False 171931.45 1 state [GetCall_Id] Number Input 171931.45 1 state [GetCall_Id] Playing (C:\toa\ugivoice\UGI_Callout_Voice\EnterRequestID_2.wav) 171931.45 1 timer clear bForceClear=False 171931.53 1 play start ok, lPlayId=357171 171943.81 1 tw DialogicEvent 134,TDX_CST,2072,0,0,DE_LCOF,, 171943.81 1 event DE_LCOF, iCode=134 state=1300 171943.81 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,DE_LCOF 171943.81 1 path {DE_LCOF} not found 171943.81 1 HangupCall start (Loop Current Off (non-xfer vgm)) 171943.81 1 rv add [Hangup Time]{8/18/2008 5:19:43 PM} 171943.81 1 state Hanging up call... [Loop Current Off (non-xfer vgm)] 171943.81 1 HangupCall_Common hCall=1 171943.83 1 play PlayStop ok 171943.83 1 timer set 1 EV_TIMEOUT_DOLINEDROP 171943.83 1 fnHangupCall end 171943.83 1 tw PlayEnd 1 357171 171943.83 1 play end id=357171, (current ID) 171943.83 1 event EV_PLAY_FINISHED, iCode=8001 state=900 171943.83 1 LsAwaitingCalls EV_PLAY_FINISHED 171943.83 1 tw DialogicEvent 129,TDX_PLAY,357171,0,0,,, 171943.83 1 event TDX_PLAY, iCode=129 state=900 171943.84 1 LsAwaitingCalls EV_UNKNOWN_129 171944.14 1 tw DialogicEvent 134,TDX_CST,32,0,0,DE_LCON,, 171944.14 1 event TDX_CST, iCode=134 state=900 171944.14 1 LsAwaitingCalls EV_UNKNOWN_134 171944.88 1 timer fired EV_TIMEOUT_DOLINEDROP 171944.88 1 event EV_TIMEOUT_DOLINEDROP, iCode=9102 state=900 171944.88 1 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 171944.91 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 171944.91 1 event TDX_SETHOOK, iCode=135 state=900 171944.91 1 LsAwaitingCalls EV_UNKNOWN_135 171944.91 1 event callstate IDLE 1 1,0,0 171944.91 1 WorkingMode@Idle= 171944.91 1 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 171944.91 1 timer clear bForceClear=True 171944.92 1 rec RecSoundStop ok 171944.92 1 play PlayStop ok 171944.92 1 rv add [CallEndTime]{8/18/2008 5:19:44 PM} 171944.92 1 on-hangup script:[] 171944.92 1 timer set 0.3 EV_TIMEOUT_TIMETOREINITLINE 171945.20 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 171945.20 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 171945.20 1 init atidle reinit : start 171945.20 1 init atidle reinit iConferenceOtherLegLid=-1 171945.20 1 init atidle reinit : reset all LineState variables 171945.20 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171945.20 1 state Waiting for a call... 171947.39 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 171947.39 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 171947.39 1 setting iDialoutReadyToDialout = 1 Share this post Link to post