iTime Report post Posted 08/25/2008 11:07 PM Dear Support, Is it possible to run a script/module triggered by hangup? I want to make Voiceguide run a script/VB module to make a call to a user. Once a call is disconnected so that I can record this call as "Disconnected." For outbound call, there are fields I can define which script to run on certain cases such as OnAnswerLive and OnNotAnswered etc..., but no such thing as OnDisconnected... Please let me know. Thanks. Share this post Link to post
SupportTeam Report post Posted 08/25/2008 11:25 PM Is it possible to run a script/module triggered by hangup? Yes. See the "On Hangup" script option: http://www.voiceguide.com/vghelp/source/ht...ll%20finish.htm The OnHangup script would run when the answered call finishes. The OnHangup script is associated with the script used. Once a call is disconnected so that I can record this call as "Disconnected." VoiceGuide v7 has full CDR log creation which can log he CDR details to database as well. You may want to look at using that option, see: http://www.voiceguide.com/vghelp/source/html/log_cdrs.htm Share this post Link to post
iTime Report post Posted 08/25/2008 11:37 PM Nice! I've never bothered to check the properties for a script, which I should have. Thanks! Share this post Link to post