Dtmf

[Guest grzegorzj]

Hi.

 

I would like to have option to choose two digits in dtmf. In script I have: on {71} goto [module_name] but it doesnt work. In log I see that VG is trying to get one dtmf digit and there is info about incorect path.

 

Best Regards,

Grzesiek

[Guest grzegorzj]

Hi

 

There is no problem with this. I used Sayed Nymber module to get this 2 digits dtmf.

 

Grzesiek

[SupportTeam]

To accept different dtmf keys to go to the same next module you still need to have a path specified for each key.

 

In the case you mention the two paths needed would be:

 

on {7} goto [module_name]

on {1} goto [module_name]

 

The Play and Say Number modules both expect a single digit DTMF response, and hence the paths should be single digit based.

 

The only module in which you can use a multi-digit based path is a Get Numbers module.

[Guest grzegorzj]

Hi.

 

Correct. Exact module is Get Number and this work fine.

 

Grzesiek.