Failed Call

[Guest eva]

Hi,

 

When VoiceGuide makes a phone call and get busy tone or no answer and have retried to call the number as many as the set amount of retry call, how can I get this to write to Microsoft Access table?

 

FYI, I use VoiceGuide version 6.

 

Thank you.

 

 

Regards,

Eva

[SupportTeam]

You would need to update your system to v7.

 

In VoiceGuide v7 it is possible to specify a custom script/command to be ran when the call is not answered, and also a script/command to be ran when the retries are exhausted.

[Guest eva]

Is there any way to get around it without upgrade to v.7?

 

Thanks.

[SupportTeam]

The feature which you are asking about is not available in v6. You can only perform this action if you update to v7.