Incorrect Script Is Run On Outbound Call

[jasonbernett]

When testing the outbound call loader, the incorrect script is run. I hear the TTS message "Thank you for taking part in our survey" which is not part of my script. I have attached my call logs and script.

survey7212.vgs

Log_Files.zip

[SupportTeam]

vgEngine trace shows that after call was answered VoiceGuide did start script survey7212.vgs :

 

171703.265 6 1 state Human answer. Start [C:\Program Files\VoiceGuide\Scripts\007212 - Cozy House Demo\survey7212.vgs]

 

and that the starting module of that script is set to be the [say Thank You] module, which is configured to play TTS "Thank you for taking part in our survey." :

 

171703.484 6 1 state [say Thank You] Playing

...

171703.546 6 1 tts generate start[Thank you for taking part in our survey.] (len=40)C:\Program Files\VoiceGuide\temp\tts_1_1.wav, format=1, iModuleIdx=1, iPlayFileIdx=1

 

I suspect that the starting module is not set right for this script. open the survey7212.vgs script in VoiceGuide Script Designer and then see the Edit -> Script Properties menu.

[jasonbernett]

Crap... Sorry about that. I had the start module incorrect.

 

I was totally lost about what was going on.