VoiceGuide IVR Software Main Page
Jump to content

Jump Back To Previous Question

Recommended Posts

In a script, anytime the person hits "*" I want a certain announcement to be played and then have the script return to its previous location. Right now, I have the * skipping to a play module but I am unsure how to bounce back to where I just came from. I have used the path logic of "on {timeout 0} goto [PLAY ACTION - Jump Back]" but this does not work as I expected (the call hangs up). Is there an easy way to do this?

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×