Ougtoing Calls Mysql

[mehdi_h]

Hi I'm setting outgoing calls using Mysql database.

The point is that I wanted to stop the campaign by setting RetriesLeft =-1000 see CallQue in attachement.

The problem is that the dialer does not stop the calls. What's wrong

 

Tkx

h

callque.zip

[SupportTeam]

To stop the calls the "ActivationTime" field should be set to a future date/time. The "RetriesLeft" field is only used when the call has not succeeded to determine if another call should be made. If you set the vgEngine trace level to 20 you should be able to see the actual SQL queries used by VoiceGuide to select the calls and update databases etc. (and also you could trace the VoiceGuide SQL on the MySQL side as well).