VoiceGuide IVR Software Main Page
Jump to content

Send Mail Module

Recommended Posts

Hi i'm trying to send email using smtp.gmail.com. In the logs the mail seems to be sent correctly but I don't get any emails at the specified email adress. Please find below logs

 

Tkx

MH

log.zip

Share this post


Link to post

Have you tried to send the email through other SMTP servers? Best to first try using your own SMTP servers or the ISP's SMTP servers.

 

No errors are reported in the vgEngine trace so it does look like the SMTP you are using right now either accepted the message or the .NET layer is still trying to re-send it.

 

A WireShark trace would let you capture the SMTP communication to see exactly what happened.

Share this post


Link to post

If the email message was unable to be sent there should be a status message in the vgEngine trace with the error details.

 

In the Email module there is a retries and timeout settings, default values are 3 and 10 minutes, so if email sending was not successful the error message in log will appear after 40 minutes (in less those default settings are changed).

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×