Developing A Fax-back Application

[SupportTeam]

Israel wrote:

 

We are developing a FAX-back IVR application, and have a few questions:

 

1) Are outbound faxes done with VBScript and can we create faxes with specific data on-the-fly?

 

2) Do we need to purchase the Dialer for outbound faxing?

 

3) If we use a 4 line card and use 2 lines for inbound calls and the 2 other lines for outbound faxes, do we need to purchase licensing for 2 or 4 lines total?

[SupportTeam]

VoiceGuide v7 will send any .PDF or a correctly sized .tif file as a fax using a Play module. Please see: http://www.voiceguide.com/vghelp/source/html/fax_intro.htm

 

So you can create a fax on the fly by creating a .PDF file and then having VoiceGuide fax the PDF file. You can hard code the PDF file name, or use Result Variables to pass the PDF filename to send to the Play module (see: http://www.voiceguide.com/vghelp/source/ht...tvariables.htm)

 

2) Do we need to purchase the Dialer for outbound faxing?

Yes.

 

3) If we use a 4 line card and use 2 lines for inbound calls and the 2 other lines for outbound faxes, do we need to purchase licensing for 2 or 4 lines total?

4 lines.