Newbee Questions On Ct

[Guest Ray Caruso]

Hello,

 

I've read through a bunch of the VoiceGuide doc, and a number of posting here. I still have some questions.

We are a very small office that needs a bigger office "sound" to the outside world. VoiceGuide seems like

just the ticket, but I am thinking that I am going to need a PBX to make things work. I don't want to buy a PBX.

 

So, here is what we have:

 

2 separate phone lines into the office.

About 5 to 10 different work areas/desks.

When a call comes in, all phones ring.

I have access to the punch-down block in my wiring closet.

 

What I want.

 

When call comes in, the caller is greeted by a message and enables to caller to select an extension (auto-attendant).

When the call get routed to the extension and there is no answer at the extension, the call is routed to voice-mail.

I know VoiceGuide can do this, but do I need a PBX to do this? Can't I just use a dialogic card that has 1 port for

each incomming phone line, and then 1 port for each extension? Or, would a card with that many ports be just a pricey as a small PBX.

 

Thanx in advance

 

Ray

[SupportTeam]

A card which can support telephone externsions plugged into it (Dialogic MSI card) will cost you as much as a simple PBX.

 

What you need is a simple PBX, and attach VoiceGuide to PBXs extension(s).

VoiceGuide can then direct the call to the extension chosen by caller or do voicemail etc.

[Guest Ray Caruso]

Thanx for the clarification. Do you have any recomendations for a simple PBX?

 

Thanx Again!

 

Best Regards,

 

Ray

[SupportTeam]

Best to find a local PBX/Telephone Systems distributor/installer and see what they recommend in your area.