VoiceGuide IVR Software Main Page
Jump to content

Voice Recognition

Recommended Posts

Hi

 

I have just purchased a lumenvox to test the voice recognition. I have I thing configured the way you have advised. I'm testing the basic provided script but no sucess. Could you please check what's wrong . I have attached the log file I have juste generated.

 

Thank you for yout help

Mh

log.zip

Share this post


Link to post

LumenVox supports Canadian French : http://www.lumenvox.com/resources/tips/wor...hlanguages.aspx

 

Looking at your traces it looks like the LumenVox is replying with a SIP 486:Busy Here response to VoiceGudie's request to setup a connection to it.

 

224540.062 4548 SIP Event [nua_r_invite] 486:Busy Here (client)

 

We note that you have installed LumenVox on the same machine as VoiceGuide. Please install LumenVox on another machine. That setup will also allow you to trace what is happening between the MRCPv2 client and server by using WireShark.

Share this post


Link to post

Hi

 

in the meantime I have changed values of the end_speech_timeout and it seems to have a better behaviour. I coud run the test scripts and reconized some digits. but after some digits recognized the system hangs up. When making another test, no more recognition possible, i have to restard the machine to be able to test again.

 

Please find logs here after.

 

Merci!

mh

log.zip

Share this post


Link to post
When making another test, no more recognition possible

Not sure which call you are referring to. When reporting a problem please give the timestamp of the call or the timestamp of the attempted recognition so we know where in the log file to look.

 

To debug this properly you will need to run LumenVox on a separate server.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×