Call Tx

[Guest holziusa]

when I tx calls

upon timeout or fail the kissoff hookflash is either not sent or heard, the call does not get disconnected.

 

tried pauses, changed flash timeout 10-12-25

tried play module with ! and pauses etc,etc

 

finally used 2nd transfer module to move failed call to voicemail successfully.

 

however it worked but did not appear to be proper sequenced.

 

any thoughts????

 

btw v7.09 and analog lines are voip based

[SupportTeam]

Could you please describe in detail what you are trying to achieve.

 

Have you been enable to do what you want by using an analog phone attached to your VoIP<->Analog adaptor?

 

How did you achieve it step by step?

 

Which Dialogic card are you using?

 

Can you please post traces from VoiceGuide which capture what you are trying to do.

[Guest holziusa]

I am using the transfer module to forward to a cell phone.

 

TX Module is assigned a phone number hookflash and dials the new number.

I am using default settings "pauseafter....=10" tried 12,15,25 settings no success.

 

Workaround: create 2nd tx module to voicemail.

 

Set paths fail and timeout goto 2ndtxmodule.

 

It is now that the call disconnects via hookflash.

 

It was my understanding that txmodule

 

on success: disconnect call

on fail: hookflash call and process

on timeout: hookflash call and process

 

my 2nd hookflash is either not heard or txmodule is faulty.

 

Transfering works with phone direct no problem.

 

logs will follow

 

my specs are on the avatar to your left everyone should do this..

enhances tech support

 

thanks 4 the followup

[SupportTeam]

Please post traces and describe in detail step by step what you have working on your system and what is not working.