Installing The Driver For A Dialogic Timgdt1

[ewoo]

I have just downloaded version7 andwould like to us a Dialogic TIMG Dt1 media gateway which is IPbased. How to I get this working?

[SupportTeam]

Is this the gateway that you are using: http://www.dialogic.com/products/gateways/...ays/IMG1004.htm ?

 

If not then please provide a link to the web page that describes your gateway.

 

You want VoiceGuide to run in VoIP (SIP?) mode on a server and connect using VoIP to the gateway?

And the gateway had T1 lines plugged into it from the Telco?

 

 

 

[ewoo]

It is a DMG2030

 

 

http://www.dialogic.com/products/gateways/DMG2000.htm

 

DMG2030DTIQ, 1 T1 or

[SupportTeam]

Ok, so VoiceGuide would be attaching to this gateway using SIP, correct?

 

Will you be setting up the SIP extensions on the Gateway and VoiceGuide will then register itself to use these extensions? If yes then please read: http://www.voiceguide.com/vghelp/source/ht...ip_register.htm

 

You can also setup the gateway to route the calls using static IPs. In this case no other configuration is required.

 

[ewoo]

Yes, I expect that it will be SIP from the Computer running VG to the Gateway's Ethernet connector.

In the Config.xml file, do I add the VOIP lines? If so does it matter where I add the lines into?

And do I need to set any other parameter for VG to use VOIP via SIP?

 

[ewoo]

Just as a test, I added the following VOIP section to the config. file but it did not work. I am trying to get this recognized so I can email you the unique ID so I can license the application. I am with Contra Costa County in Martinez California. Can you elaborate on the static routing where there is no Voice Guide configuration required?

[SupportTeam]

Just as a test, I added the following VOIP section to the config. file but it did not work.

Please .ZIP up and post the Config.xml file and the VoiceGuide traces from VoiceGuide's \log\ subdirectory.

 

If this IVR system accepting calls coming into the system or is it making outbound calls?

 

For licenses please email sales@voiceguide.com