Guest ebsebs Report post Posted 04/13/2009 02:36 PM I use VG Enterprise+ dialer version 6, I need to reinstall it but I can not find the registration key, How can I reinstall it? also how easy is it to update from version 6 to version 7? Share this post Link to post
SupportTeam Report post Posted 04/13/2009 07:07 PM The registration key is in file userinfo.ini The userinfo.ini fle is in VoiceGuide's main directory. Just save that file in another place and then after reinstall just place that file back in VG's main directory. v7 upgrade involved uninstalling v6 and uninstalling the old Dialogic drivers and the installing the new version Dialogic drivers and v7. The edit the Config.xml file to use your scripts and apply the v7 registration key. You would need to purchase a v7 license. As you currently have a v6 license you would get some credit for that existing license. Please see: https://secure.voiceguide.com/order_vg.htm Share this post Link to post