Attaching Different Dids To Different Channels

[bfrank]

Is there any way to configure VoiceGuide+Dialogic so that it selects different set of channels based on the DNIS that was dialed?

 

Thanks,

Barry

[SupportTeam]

To have VoiceGuide start a different script based on the DNIS (the number dialed by caller) of the incoming call you can use a starting script which just consists of a single Evaluate Expression module, and have that module evaluate an expression like this:

 

"$RV_DNIS"

 

Then the paths in that module would look something like this:

 

on [67832143] goto {C:\myscripts\somescript1.vgs|}

on [45654765] goto {C:\myscripts\anotherone.vgs|}

on [11223998] goto {C:\myscripts\somethirdscript.vgs|}

on [success] goto {C:\myscripts\adefaultscript.vgs|}

on [fail] goto {C:\myscripts\usethisifnodnis.vgs|}

 

The success path would be taken if no exact match in specified paths exists, but some DNIS is supplied, and the fail path would be taken if no DNIS was supplied.