New User Needs Tutorial

[ronp923]

I have an old dialogic card d-41e works great no problems Installed version 6

 

I need to program one line with three mail boxes in a simple voice mail system I am looking for a very basic system I can modify or a tutorial on setting up a script file step by step. I will not use much of the capabilities of the system. I have looked at the simple 1 mailbox system I need to set up three.

 

thanks in advance for the help

 

Ron

[SupportTeam]

Please post the current script you have and we can modify it appropriately for you.

[ronp923]

that's just it I want to create a script. the first module will say "thanks for calling" etc. press 1 for john 2 for mary

 

is the first module I use a record or a play

 

or a play module

 

does each mailbox have it's own welcome message

 

if I could get a simple script for two mailboxes I could figure it out.

 

is there a script I could download ??

 

I am still using a demo version I will purchase version 6 ( for the dialogic d41e)one line

 

 

thanks

Ron

[SupportTeam]

See attached script.

 

It has a single play module that will then jump to Voicemail Boxes 0001, 0002, or 0003 depending on which key is pressed. The paths are:

 

on {1} goto [Voicemail Box 0001]

on {2} goto [Voicemail Box 0002]

on {3} goto [Voicemail Box 0003]

 

The Play module plays the sound file: mysoundfile.wav - which you will need to provide.

 

Each of the voicemail boxes can have it's own welcome message - or a default welcome message will be used if the custom message was not created for it.

 

You will need to edit the Config.xml file for the system to use your script as the default starting script (instead of the demo credit card payment script). The Config.xml file is in VoiceGuide's Config subdirectory.

 

Please let us know if you have any questions.

BasicVmbRoute.vgs

[ronp923]

Thank you very much I did not realize that the play sound file module was all that was needed.

 

I modified the config xml fil just fine.

 

Now

what would be the best way to have two more choices informational only

like

press 5 for directions

press 6 for show dates

 

do I use two more play file modules ??

 

will I use the return after they play to return to the main menu ??

 

not sure how to do that

 

Your system is So Solid using the older dialogic card

 

thanks for the help

 

Ron

[SupportTeam]

what would be the best way to have two more choices informational only

like

press 5 for directions

press 6 for show dates

 

do I use two more play file modules ??

You would use two play modules and a timeout path from them to return to main Play module immediately after playing of the sound file is finished. Please see attached script.

InfoLine.vgs