EAGLEPRO Report post Posted 10/13/2009 01:54 PM When I delete a message from voicemail manager, the message deletes, but I receive an error from "voiceguide voicemail manager" stating "Could not delete voicemail message. Please check that the file is not used by another application." Delete Error.zip Share this post Link to post
SupportTeam Report post Posted 10/13/2009 10:48 PM Tha attached v6.0.0.13 of the Voicemail Manager App fixes this issue. The voicemail manager app shipped with v7 for now is still from v6, so a couple issues like this exist when it is used in v7 environment. VgVmMgr_13.zip Share this post Link to post
EAGLEPRO Report post Posted 10/14/2009 12:05 AM I clicked on the link and completed the process and then rebooted. VG still still opens with 6.0.12 Manager. What else do I need to do? Share this post Link to post
SupportTeam Report post Posted 10/14/2009 12:19 AM The downloaded file needs to be unzipped and the .exe needs to be placed in VoiceGuide's directory, overwriting the existing file. Share this post Link to post
EAGLEPRO Report post Posted 10/14/2009 12:28 AM Ok, I did that and it now opens 6.0.13, but still does not play the messages. Share this post Link to post
SupportTeam Report post Posted 10/14/2009 01:04 AM The question regarding Voicemail Manager's playback of sound files on local server is covered in this thread: http://voiceguide.com/forums/index.php?showtopic=6453 Share this post Link to post
EAGLEPRO Report post Posted 10/14/2009 01:42 AM I'm sorry, I was thinking of the other topic (Playing Message From Manager) that we are working on. This issue is fixed. Thank you Share this post Link to post
