Doc_Angell Report post Posted 10/19/2009 10:33 PM When I use the SayNumber module it sounds like a chipmunk. Is there a simply configuration setting to slow it down. All of my other .wav files are working okay. Share this post Link to post
SupportTeam Report post Posted 10/19/2009 11:15 PM It sounds like the sound file specified to be played immediately before the numbers are played is in a different format then the VoiceGuide's 'numbers' sound files. Although VoiceGuide can play a number of different sound file formats, all of the the sound files played in one module that are played concatenated one after another must be in same format. The first sound file decides what format will be used, and the concatenated files will be supplied to the Dialogic card which is prepared to play a particular format. Either change your "Play Before Numbers" sound file to be the same format as the VoiceGuide system sound files (this is the better choice), or move the "Play Before Numbers" sound file to a separate module (set replays to 0 and use a Timeout 0 path to have script go to the "Say Numbers" module immediately. Please let us know of you have questions, or post your script here and we can modify it for you appropriately. Share this post Link to post
